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  • EDUIS 9 Pro crashing

    My Edius 9 Pro is constantly crashing and closing me the program not even allowing me to enter into, displaying an error message. Do you know why and how can i fix this? Thanks in advance

  • #2
    We would need more information to give any real advice. Is it only when using certain kinds of files? (HEVC files from apple devices are known to cause issues). What are your computer specs, Windows version, etc.? When you installed, did you disable any virus scanners as is the recommended procedure? Have you recently done or taken any windows updates? Have you recently installed any other software?

    Without knowing more, the only real advice that can be given is to re-install Edius with the virus scanner disabled.
    Last edited by BernH; 09-25-2020, 04:17 AM.
    Edius WG 9.55.7761, various 3rd party plugins, VisTitle 2.9.6.0, Win 7 Ultimate SP1, i7-4790K @ 4GHz with HD4600 GPU embedded, MSI Z97 Gaming 7 Motherboard, 32GB Kingston HyperX RAM, nVidia GTX680 4GB GPU, Matrox MX02 Mini MAX, Corsair 750W PSU, Corsair H110i GT Water Cooler, Corsair C70 case, 8TB Internal RAID 0/stripe (2x4TB Seagate SATAIII HDD's, Win7 Software stripe), 1TB Crucial MX500 SSD, Pioneer BDR-207D, Dual 1920x1080 monitors (one on GTX680 and one on Intel HD4600).

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    • #3
      Originally posted by EQR76 View Post
      My Edius 9 Pro is constantly crashing and closing me the program not even allowing me to enter into, displaying an error message. Do you know why and how can i fix this? Thanks in advance
      in EDIUS9 help menu, generate a system report and attach it here
      Anton Strauss
      Antons Video Productions - Sydney

      EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro 21H2

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      • #4
        Didn´t allow me to attach the system report, an error message appears of PHP Max Post Size has been exceded. But in the mean time I attach a pic of my computer specs. PC System info.jpg

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        • #5
          the forum should not block a zip file attachment of a system report, at least it did not with the old forum

          send it to antonsvideo.wetransfer.com
          Anton Strauss
          Antons Video Productions - Sydney

          EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro 21H2

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          • #6
            Done. Thanks so much

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            • #7
              your crashes are nvidia related, can you check and see if you have the latest driver and if not, download it and do a clean installation
              Anton Strauss
              Antons Video Productions - Sydney

              EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro 21H2

              Comment

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