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  • Experiencing crashes and lags upon upgrade

    I work for a news station and all of my editors + reporters use Edius for daily functions. My station recently upgraded from Edius 7 to Edius 9, installed on brand new, high end towers. All new hardware. Since the upgrade, we've experienced Edius crashes at an alarming rate. We used to have the occasional crash, now it's excessive. Worked on a project for 2 & 1/2 hours the other day and experienced 13 crashes.

    I've noticed a few things I'm hoping someone can confirm/deny for me: Edius 9 doesn't really like mp4s now? We've had issues galore with them that we didn't have on the previous version we were using. We basically now have to save them as mxf files before we can even start editing. Layering video is causing freezing and crashes. For example, if I have a vertically shot video that I'm trying to put a blurry version of it blown up underneath, it crashes. There's a tremendous amount of lag. When I take my cursor, and click and drag it to quickly scrub through video, instead of it being smooth, it skips over large chunks and seems like it is trying to catch up. To reiterate, this is normal video from known sources that we never had an issue with before. Some of it is stored locally, but most of it is downloads from our network server. As an affiliate, we get video from the mother ship (in the form of mpegs) and video from our other source as mp4s. Everything that comes off our network server is an mxf. Again, all file types seem to be giving us issues, but mp4s in particular are proving to be near impossible to edit with.

    I'm ready to rule out hardware because our desktops have more than enough computing power to run Edius, and even Chrome! So is there some kind of upgrade or patch we're missing? Could this be a network issue? Anyone have similar issues?

    Looking for some insight before I go completely mad.

  • #2
    There could possible be some plugins causing this.
    I needed to remove some Prodad plugins because they were causing crashes after updating to WG 9
    JoiCam´s
    Edit station1: i7 6700K 4 ghz, 32gb ram, Edius 9 Workgroup, Davinci Resolve studio 16, 8GB GPU & Intensity Pro 4K
    2: 17" Laptop i7 w: Edius 9 Workgroup
    3: HPxw8600 dual 3ghz Xeon, STORM 3G, , Edius 7, 32 GB ram.
    4: Edius 7, Supermicro x7da8 dual 3ghz Xeon.
    Audio: Protools & Nuendo, M-Audio and Presonus interfaces, control surfaces and preamps, dual 3ghz Xeon. 16gb Ram.
    Studio monitoring: Mackie 1402-VLZ Pro mixer and Mackie HR824 Spk. Panasonic surround system.
    And more

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    • #3
      Curious, which ones did you end up jettisoning? Vitascene transitions used to give us major issues in 7...would have to render just to preview. They seem smoother in 9.

      Comment


      • #4
        Originally posted by chief601
        Curious, which ones did you end up jettisoning? Vitascene transitions used to give us major issues in 7...would have to render just to preview. They seem smoother in 9.
        Vitascene and Mercalli if I remember correctly. quite some time now sins then.
        Possible also removed Heroglyph.
        JoiCam´s
        Edit station1: i7 6700K 4 ghz, 32gb ram, Edius 9 Workgroup, Davinci Resolve studio 16, 8GB GPU & Intensity Pro 4K
        2: 17" Laptop i7 w: Edius 9 Workgroup
        3: HPxw8600 dual 3ghz Xeon, STORM 3G, , Edius 7, 32 GB ram.
        4: Edius 7, Supermicro x7da8 dual 3ghz Xeon.
        Audio: Protools & Nuendo, M-Audio and Presonus interfaces, control surfaces and preamps, dual 3ghz Xeon. 16gb Ram.
        Studio monitoring: Mackie 1402-VLZ Pro mixer and Mackie HR824 Spk. Panasonic surround system.
        And more

        Comment


        • #5
          Originally posted by chief601
          I work for a news station and all of my editors + reporters use Edius for daily functions. My station recently upgraded from Edius 7 to Edius 9, installed on brand new, high end towers. All new hardware. Since the upgrade, we've experienced Edius crashes at an alarming rate. We used to have the occasional crash, now it's excessive. Worked on a project for 2 & 1/2 hours the other day and experienced 13 crashes.

          I've noticed a few things I'm hoping someone can confirm/deny for me: Edius 9 doesn't really like mp4s now? We've had issues galore with them that we didn't have on the previous version we were using. We basically now have to save them as mxf files before we can even start editing. Layering video is causing freezing and crashes. For example, if I have a vertically shot video that I'm trying to put a blurry version of it blown up underneath, it crashes. There's a tremendous amount of lag. When I take my cursor, and click and drag it to quickly scrub through video, instead of it being smooth, it skips over large chunks and seems like it is trying to catch up. To reiterate, this is normal video from known sources that we never had an issue with before. Some of it is stored locally, but most of it is downloads from our network server. As an affiliate, we get video from the mother ship (in the form of mpegs) and video from our other source as mp4s. Everything that comes off our network server is an mxf. Again, all file types seem to be giving us issues, but mp4s in particular are proving to be near impossible to edit with.

          I'm ready to rule out hardware because our desktops have more than enough computing power to run Edius, and even Chrome! So is there some kind of upgrade or patch we're missing? Could this be a network issue? Anyone have similar issues?

          Looking for some insight before I go completely mad.
          Regarding the MP4 issue, do you have Quicktime installed and enabled in Edius? (There is a sticky post about this) It can help with certain files. Also, are the systems Quicksync capable and do you have the hardware decode enabled for AVC?

          A point of note also. MP4 is only a container. It can have different codecs in the files. such as H.264 and H.265. Which flavour of codec? Are the files constant framerate or variable framerate? Variable framerate can cause problems with many NLE's.

          Can't say much else about your issues without knowing more info regarding the computer specs and the network issue you alluded to. Editing media over a regular LAN connection is not really ideal, but if this is a SAN connection, it should work fine.
          Edius WG 9.55.9157, various 3rd party plugins, VisTitle 2.9.6.0, Win 7 Ultimate SP1, i7-4790K @ 4GHz with HD4600 GPU embedded, MSI Z97 Gaming 7 Motherboard, 32GB Kingston HyperX RAM, nVidia GTX Titan Black 6GB GPU, Matrox MX02 Mini MAX, Corsair 750W PSU, Corsair H110i GT Water Cooler, Corsair C70 case, 8TB Internal RAID 0/stripe (2x4TB Seagate SATAIII HDD's, Win7 Software stripe), 1TB Crucial MX500 SSD, Pioneer BDR-207D, Dual 1920x1080 monitors (one on GTX and one on Intel HD4600).

          Comment


          • #6
            https://forum.grassvalley.com/forum/...pgrading/page2
            1: Intel 13900K, Asus ROG Z790 Hero, G. Skill Trident Z5 6400 64G DDR5, Asus Tuff Gaming GeForce 4070Ti, WD SN850XNVMe 1T, 4T (2), Seagate IronWolf NAS 7200 14TB, Lian Li Galahad 360, Aja Kona 4, Super Flower Leadex Platinum 1600W

            2: 3970X Threadripper, Asus ROG Strix TR40 E Gaming, G. Skill Trident Z Neo 128G DDR4 3600, EVGA GeForce RTX 2080Ti, Samsung 970 EVO M.2 1T, Intel 660P M.2 2T (2), Seagate Ironwolf NAS 12T, Enermax TR4 360 AIO, Lian Li 011 DXL, AJA Kona 4, Asus ROG Thor 1200

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