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Disc Too Slow Error - Not Enough RAM?

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  • panelman
    replied
    Destination Disc too SLOW

    I get this occasionally. I have found a simple fix that works every time for me, and now do this BEFORE capturing.

    SImply DEFRAG the destination drive. I have found that once I do that, I have absolutely no problems. I guess once I have moved my files from a previous job to the external HD, there are fragmented chunks everywhere. When the computer is trying to write the capture to the internal dedicated HD it can't keep up putting the info into all those "mail Boxes"- like sorting at the post office instead of a mass dump!

    ANyway, hope this may help you. It has for me.
    Cheers.

    (TOSHIBA NTFS 150GB RAID Bus Number 0, Target ID 1, LUN 0)

    Leave a comment:


  • tingsern
    replied
    It has nothing to do with software. It is the motherboard. Can you try swapping cards on your motherboard or disable (via Control Panel) the additional hardware you have and see if the problem goes away?

    Leave a comment:


  • Guest's Avatar
    Guest replied
    i am having the same problem even after reinstalling the entire system


    Originally posted by COMPLETE VIDEO IMAGE View Post
    I upgraded to Edius 4.6. I put three 500 gig SATA drives in, in a RAID-5. Constant crashing and not able to do a proper capture job. I then upgraded to RAID 10 with four 500 gig SATA drives. No change, still "disc too slow error message". After all this, now it cannot even see my NX2 card. Any suggestions? I've lost 4 days of work. Just a BIT frustrated. How much does Grass Valley pay to test their equipment?

    Ted

    Leave a comment:


  • GrassValley_BH
    replied
    Originally posted by tingsern View Post
    It could be caused by the way 4.5 and higher uses the h/w? - I don't know.
    I don't know either, but this is a reasonable guess since v4.5 introduced the Direct3D overlay method, so there were definitely changes to the way overlay is handled.

    Leave a comment:


  • Just_Edit
    replied
    No, the error is not a result of the RAID controller. The error is a result of PCI bus starvation.. similar to the "frame dropped, disk error" message during playback in older DVStorm system. The v4.54 or later requires a certain amount of bandwidth but your chipset could not deliver.. and that results in "disk too slow". You can say that it is a "bug" or maybe a case of moving the software forward to get more realtime out of the faster multicore CPU's system that we have now.

    FYI, If you build your system using the new Intel X38 chipset (ASUS mobo), you can install the OS in either AHCI or RAID mode, and "disk too slow" is not an issue, at least for me. The new NX system I built has gone through 2 days of non-stop capturing from S-video and firewire, and not one error.




    Originally posted by mike0130 View Post
    This error has nothing to do with Segate. I had it on Western Digital RAID. This error is a resault of RAID controller that conflicts with new overlay. You can go back to ver4.0 or so and you will not see this error or switch from RAID to single disk for video capture. Most likely in both cases you will have no errors. Maybe your new chipset will help too...
    My point is- this is a bug, because without any hardware changes you can work on the old Edius- 3.61 working completely perfect. And we reported this problem to GV since ver. 4.5. What I cannot understand is why we still have this bug in 4.6? Why instead of adding new camcorders support we do not have basic functions fixed?

    Leave a comment:


  • skier-hughes
    replied
    It hasn't snowed for over a month in most parts, luckily it has started and some fell yesterday and more is due over the weekend, which I intend to film and edit in Edius so long as I don't get the error message :-0

    Leave a comment:


  • tingsern
    replied
    You mean to tell me that it is still snowing at this time of the year? A bit late for skiing :-).

    Leave a comment:


  • skier-hughes
    replied
    Forgot to say,
    If I keep trying to capture once I have the disc too slow message it never captures, always giving me the message.
    Moslty it is right at the start when I try to capture, but sometimes it is half way through a vhs 3 hour tape.

    When I get the emssage, if I restart the pc it then captures fine.

    When I have had the message I have then tried capturing via movie maker and firewire through the nx front bay and it works fine.

    I intend to enjoy my hols, so long as it snows here in Europe otherwise the skiings' not going to be great!!

    Leave a comment:


  • tingsern
    replied
    In as much as Canopus won't acknowledge the problem as a software bug - but thinks it is caused by h/w conflicts - until proven otherwise - we can try to stop devices and see if the problem go away.

    It could be caused by the way 4.5 and higher uses the h/w? - I don't know.

    Leave a comment:


  • Stereodesign
    replied
    I have two nx systems of near identical build one with the HD expansion board and that uses M-audio soundcard that so far has not suffered "disc too slow"
    The other system without the HD expansion uses the on-board sound and suffers the "disk too slow" error.
    Apart for the the details above the build is the same on each system.
    Canopus approved MoBo, RAID 0, etc etc.
    Never had the error on versions previous to v4.5 with the identical hardware/software setup.
    It is a bug.

    Leave a comment:


  • tingsern
    replied
    That's nice. Enjoy your holidays then.

    Leave a comment:


  • skier-hughes
    replied
    I can try that, but;

    1. I go on holiday tomorrow :)

    2. I never know when the disc to slow message will come up, so when I get back it may be the first time I try or the 20th.

    Graham

    Leave a comment:


  • tingsern
    replied
    Graham,

    Just to test - can you disable your Creative Sound Card and use the Onboard audio (on your motherboard) - and see whether you still experience "Disc Too Slow" Error?

    Leave a comment:


  • skier-hughes
    replied
    System details
    Mobo - Gigabyte 965p-ds3
    Core 2 Duo E6420 2.13 ghz
    enermax liberty elt500awt 500w power supply
    Nvidia 8500gt
    edius nx express pcie and front bay
    Creative audigy 2 sound card and front bay
    Sony dvd rw drive
    floppy
    WD 36gb raptor with XP 86
    WD 36 gbraptor with XP 86
    Maxtor 2 x 200g in raid 0 using gigabyte gbb36x controller
    Not sure on make of last disc, but may be IBM 120gb partitoned to 40gb for vista 86 and 80gb storage.
    2 monitors, currently a Acer P223W 22" widescreen tft and a 17" CRT
    Acard scsi controller for scanwit slide scanner
    Extra USB2 pci card that came with old motherboard
    PCI Firewire card
    1 x 300gb - USB2, 1 x 320gb - USB2 1 x 500gb - Firewire external drives used for storage. I capture to the internal raid, work from that and transfer stuff for keeping to the external drives.

    Can't think of anything else!!

    Use Edius 4.54 to capture and edit, procoder express to encode Ulead WS2 to author.
    I capture vhs tapes via the composite inputs on the front bay or firewire from minidv to front bay.
    Some days I ahve the disk to slow error message and days like yesterday and the day before go with out a hitch, when I captured an hour of mini dv and 6 1/2 hours of vhs.

    I use diskeeper 2008 to defragment.

    This machine does not connect to the net, no office programmes, just editing, photoshop, imaginate and other programmes like that. I can list if you want me to.

    I used v 1.1 which came with my nx express and that worked fine, the next update worked fine, I started getting errors when I moved to 4.52.

    Graham

    Leave a comment:


  • tingsern
    replied
    Cath,

    You can create multiple partitions and install the same copy of Windows - and in that partition, you can install any other software inside. That's how I am doing with mine. 3 Partitions -

    2 are WinXP 32, 1 is WinXP 64. One of the WinXP 32 is the EDIUS partition. Software inside ONLY for editing video and nothing else.

    Leave a comment:

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