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Edius 8 Pro constantly crashing (new problem)

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  • #76
    you restore the PC and then run Win updates several times, because it will be way old after restore

    to create a Win update shortcut on desktop:
    right click desktop, click new shortcut and type ms-settings:windowsupdate and click ok

    then, right click desktop, new shortcuts, type %Temp% and click ok

    empty this Temp folder daily

    once you know Win is fully up to date with the current version, then install EDIUS (typically Win Defender does not cause issues with EDIUS installation)
    Anton Strauss
    Antons Video Productions - Sydney

    EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro 21H2

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    • #77
      ok so brain overload

      After I reinstalled windows.. problems with windows that were not there suddenly appeared..
      login screen getting stuck for 10 minutes or more and me having to hard reset the laptop, then when windows appeared getting a grey box of 'windows is not functioning properly'
      basic functions like right click on desktop freezing, lagging, not working.

      I remembered that when I first got this laptop Asus Rog Strix in June last year I actually had to exchange it completely in September due to those issues.. basic right click on desktop lagging.
      They exchanged the laptop completely.

      all of a sudden this laptop doing the same thing
      SO i believe those of you who suggested it was a hardware issue / faulty hardware all along were right

      the fact that this 2nd model of the same make of laptop to have the same issue so I believe Asus should place this laptop on recall. I looked at the Amazon reviews and this particular Strix had a 20% 1 star review of people claiming it was DOA or functioned for 3 months then the motherboard died.

      I KNEW that best buys policy would be to send this junk to Asus - and make me wait for it, and I argued that at 10 months old I wasn't prepared to have Asus repair it, then in 3 months it dies again and isn't under warranty.. Best Buy went against their normal procedure and gave me what I wanted, which was to exchange the laptop for another Asus ROG in the same price range

      --------------------------------------------------------------------------------------

      I picked ASUS - 17.3" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1050 - 1TB Hard Drive + 256GB SSD - Metal Star Gray

      First off I did what Antons previous post above this one suggests, including emptying the temp folder after all of the updates.

      I uninstalled Mcafee which came with a free month trial installed, so I uninstalled that, and I uninstalled a couple of other pre-installed unnecsssary things like the xbox something or other that comes installed

      I installed edius and have loaded in a bunch of videos and added a bunch of effects and then multiplied the videos and added a bunch of effects and while there was a little 3-7 second lag, there was no crash whatsoever

      I have to install Office 2016, and Photoshop, and my browsers..
      and I have to install Wave Arts Master Restoration into Edius (I'll have to email them about the machine ID)

      hopefully I won't have any problems this time

      I also created a restore point BEFORE installing Edius
      so I may create another one now before I install anything else

      thank you everyone for your help so far.
      I'll redownload that PDF about maximizing windows for Edius too.. i just really hope this problem is behind me now!
      www.skysimonephotography.com
      www.skysimonefilm.com
      www.facebook.com/skysimonephoto





      Laptop:
      ASUS - 17.3" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1050 - 1TB Hard Drive + 256GB SSD - Metal Star Gray
      Edius Pro 9 Windows 10

      Comment


      • #78
        Originally posted by tryingtolearn View Post
        ok so brain overload

        After I reinstalled windows.. problems with windows that were not there suddenly appeared..
        login screen getting stuck for 10 minutes or more and me having to hard reset the laptop, then when windows appeared getting a grey box of 'windows is not functioning properly'
        basic functions like right click on desktop freezing, lagging, not working.
        this means there are still Win updates happening, there will be many GB of updates

        can you check what version of Win10 you have now

        also be sure to turn off all Microsoft spying features and Win update sharing with Ultimate Win Tweaker 4

        and remember to set Power Options to max performance and disable fast startup in Windows, not in Bios

        Click Power Options
        Click Choose what the power buttons do
        Click Choose what the power buttons do.
        Click Change settings that are currently unavailable
        Click Turn on fast startup (recommended) so that the check mark disappears
        Click Save changes
        Last edited by antonsvideo; 07-04-2019, 01:59 AM.
        Anton Strauss
        Antons Video Productions - Sydney

        EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro 21H2

        Comment


        • #79
          Originally posted by antonsvideo View Post
          this means there are still Win updates happening, there will be many GB of updates

          can you check what version of Win10 you have now

          also be sure to turn off all Microsoft spying features and Win update sharing with Ultimate Win Tweaker 4

          and remember to set Power Options to max performance and disable fast startup in Windows, not in Bios

          Click Power Options
          Click Choose what the power buttons do
          Click Choose what the power buttons do.
          Click Change settings that are currently unavailable
          Click Turn on fast startup (recommended) so that the check mark disappears
          Click Save changes

          Hey Anton, thanks for all the replies and responses here.
          There's definately valuable 'maximizing PC performance for Edius' advice in here

          Unfortunately 100% as per my last post, the guys who originally were insisting it was hardware and not software related were right.
          Soon as the computer started doing the freezing the previous copy of the same model did, I realized it has to be a dud chipset...

          this particular ROG STRIX model had a lot of bad reviews (after I purchased it) - and thankfully for this reason I guess ASUS enabled Best Buy and (I assume other) retailers to allow customers to swap for another model

          I've had the new model for a couple of weeks now and I've had one crash in 2 weeks.. which could have been anything

          Really happy with the new laptop, about to finish editing a wedding video with it, and had NO crashing whatsoever


          I left a bad review for the MODEL of asus on the best buy website, and Asus responded (not denying anything) saying 'we hope you can swap it for another Asus model you're happy with and continue to be part of the Asus family"
          so that tells me there's been a LOT of returns on it




          the NEW LAPTOP MODEL
          that I switched it for is as follows

          ASUS - 17.3" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1050 - 1TB Hard Drive + 256GB SSD - Metal Star Gray

          I will update my signature to reflect this, but everything about this laptop is lovely.. no sign of crashing, nice body, nice design, fast running, no mystery blue screens or freezing


          I did do my installs as per BERN and everyone elses suggestions, installed Edius #1 after doing all the Winupdates..
          then photoshop etc.

          thank you everyoen. I will bookmark this thread as there are excellent suggestions about optimizing the running of and I appreciate everyone who tried to help in this terribly frustrating matter
          www.skysimonephotography.com
          www.skysimonefilm.com
          www.facebook.com/skysimonephoto





          Laptop:
          ASUS - 17.3" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1050 - 1TB Hard Drive + 256GB SSD - Metal Star Gray
          Edius Pro 9 Windows 10

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