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Edius ID site error

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  • Edius ID site error

    Just curious, I was getting ready to create an EID for Pro 9 when Firefox refused to enter the site with the following message:
    ediusid1.grassvalley.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.

    I can still go there by permitting an exception, but thought I would pass this on to the forum.

    fyi
    Jim Willett
    UAB CIRC
    Dell 3630 Precision workstation
    Nvida 1060 OVC, CPU i7-8700 3.7GH
    Edius 9.4

  • #2
    Thanks we will have a look.
    What is your Firefox version?
    Steve

    Get Support or the Latest version of EDIUS:
    EDIUS support and Downloads

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    • #3
      Did you try another browser?
      1: Intel 13900K, Asus ROG Z790 Hero, G. Skill Trident Z5 6400 64G DDR5, Asus Tuff Gaming GeForce 4070Ti, WD SN850XNVMe 1T, 4T (2), Seagate IronWolf NAS 7200 14TB, Lian Li Galahad 360, Aja Kona 4, Super Flower Leadex Platinum 1600W

      2: 3970X Threadripper, Asus ROG Strix TR40 E Gaming, G. Skill Trident Z Neo 128G DDR4 3600, EVGA GeForce RTX 2080Ti, Samsung 970 EVO M.2 1T, Intel 660P M.2 2T (2), Seagate Ironwolf NAS 12T, Enermax TR4 360 AIO, Lian Li 011 DXL, AJA Kona 4, Asus ROG Thor 1200

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      • #4
        Sorry for the delay- my firefox version is up to date at:
        version 64.0.2 64-bit
        Jim Willett
        UAB CIRC
        Dell 3630 Precision workstation
        Nvida 1060 OVC, CPU i7-8700 3.7GH
        Edius 9.4

        Comment


        • #5
          I'll try another one and let you know. I'm at a University so it might be something in their network security as well.
          Jim Willett
          UAB CIRC
          Dell 3630 Precision workstation
          Nvida 1060 OVC, CPU i7-8700 3.7GH
          Edius 9.4

          Comment


          • #6
            login site

            Windows explorer works. I guess Firefox is a bit more secure. I enabled an exception for Edius ID site in Firefox.

            thanks
            Jim Willett
            UAB CIRC
            Dell 3630 Precision workstation
            Nvida 1060 OVC, CPU i7-8700 3.7GH
            Edius 9.4

            Comment

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