How do you convert Edius 9 trial version to purchased version?

[ken7]

I have a new computer that doesn't have my previously purchased Edius 8 on it. I do have my Edius 8 serial # from the 'my page' area of the Grass Valley site. I installed the trial version of Edius 9 on the new computer and would now like to convert the trial version to the purchased version.

Is there an easy way to do this?

[GrassValley_SL]

Yes open the license manager click on the online activation button and input your EDIUS 9 serial number.

You can also do this from the input serial number the help menu. Help-> serial number registration

[Captain]

Is that a typo? You have Edius 8 but try to install and register the 9 version?

[ken7]

Yes open the license manager click on the online activation an input your EDIUS 9 serial number.

I looked for the license manager but can't seem to find it.

[GrassValley_SL]

Look in the notification area of your OS. If you hover over it it will say "GV license manager".

[ken7]

Is that a typo? You have Edius 8 but try to install and register the 9 version?

I guess I wasn't clear. I have the purchased version of Edius 8 on a different computer. The Edius 9 trial version is on my new computer and that's the computer I want to install the purchased version.

[ken7]

Look in the notification area of your OS. If you hover over it it will say "GV license manager".

Bingo! Thanks, I had to open up the hidden icons.

[GrassValley_SL]

Is that a typo? You have Edius 8 but try to install and register the 9 version?

That's why I wrote "input your EDIUS 9 serial number" to make it clear that a valid EDIUS 9 serial number is needed to activate EDIUS 9. :)

[ken7]

That's why I wrote "input your EDIUS 9 serial number" to make it clear that a valid EDIUS 9 serial number is needed to activate EDIUS 9. :)

OK, so I have a new issue. I purchased the full version and entered the Edius 9 serial # that was emailed. It then asked for my Edius 8 serial # which I copied and pasted from the Grass Valley site. It now says 'The previous serial # is invalid". Not sure what to do now.

[GrassValley_SL]

Where did you input the serial number?

[ken7]

Where did you input the serial number?

In the box that opens up after you input the Edius 9 serial #. Once you input the Edius 9 serial #, a new box opens up asking for the prior version's serial #. That's where I entered the Edius 8 #.

Just to clarify, I'm assuming this product # (EDIUS Pro 8 SP NFR 8.00) is referencing Edius 8 on the 'my page' on the Grass Valley site. I used the serial # for this product in the new box that opened up requesting the previous version's serial #.

[GrassValley_SL]

Are you using an NFR EDIUS 8 serial number as the previous serial? If so that could the problem NFR and EDU serials cannot be use for an update as far as I know.

[ken7]

Steve, I'm not sure what "NFR" stands for, but yes, that is the serial # I'm using. So what should I do at this point? I already paid the $199 + download protection. :(

[BernH]

Steve, I'm not sure what "NFR" stands for, but yes, that is the serial # I'm using. So what should I do at this point? I already paid the $199 + download protection. :(

NFR means NOT FOR RESALE. This is usually a license issued to resellers by most manufacturers, and sometimes also to educational institutions if there isn't a separate educational license.

[antonsvideo]

I purchased the full version and entered the Edius 9 serial #

your reseller sent you an upgrade serial and not full serial

contact them to send you the full serial if you bought a full version