I suspect it has to do with the client's video camera's head alignment problems. A lot of consumer grade video heads aren't aligned correctly - thus, giving the problem of bad frames.
Djozy, can you try this experiment -
Try capturing the tapes using the client's own camera versus your DSR-11 tape deck. Sometimes I have seen the video head's alignment is so bad that no "properly aligned" tape decks can read it correctly. Only the original camera that recorded the clips can play it correctly.
Of course, if your issue is with EDIUS not handling bad frames correctly, then Glass Valley should respond to that.
Djozy, can you try this experiment -
Try capturing the tapes using the client's own camera versus your DSR-11 tape deck. Sometimes I have seen the video head's alignment is so bad that no "properly aligned" tape decks can read it correctly. Only the original camera that recorded the clips can play it correctly.
Of course, if your issue is with EDIUS not handling bad frames correctly, then Glass Valley should respond to that.
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