Edius has stopped working

[tdtinker]

When we 1st start Edius we get Edius has stopped working popup in a debug
window. If we close it out and restart it works fine. Any suggestions what could be happening. We did try a uninstall and reinstall.

[GrassValley_SL]

Do you get the EDIUS reporter or a windows message?

[tdtinker]

Do you get the EDIUS reporter or a windows message?

Window debug message

[GrassValley_SL]

Are you using an antivirus program?

[tdtinker]

Are you using an antivirus program?

Windows defender with Edius as a exclude.

[GrassValley_SL]

Windows defender is tricky. Some people have reported issues with even if they disable it.
Have you excluded the whole grassvalley folder?

[tdtinker]

Windows defender is tricky. Some people have reported issues with even if they disable it.
Have you excluded the whole grassvalley folder?

We have disable the entire folder.

[antonsvideo]

EDIUS has stopped working messages can also be caused by outdated newblue plugins

you need to exclude three Grass Valley folders in an antivirus software
C:\Program Files\Grass Valley
C:\Users\Login Account Name\AppData\Roaming\Grass Valley
C:\ProgramData\Grass Valley

[tdtinker]

EDIUS has stopped working messages can also be caused by outdated newblue plugins

you need to exclude three Grass Valley folders in an antivirus software
C:\Program Files\Grass Valley
C:\Users\Login Account Name\AppData\Roaming\Grass Valley
C:\ProgramData\Grass Valley

Thanks this worked.

[maxfar]

Edius has stopped working

EDIUS has stopped working messages can also be caused by outdated newblue plugins

you need to exclude three Grass Valley folders in an antivirus software
C:\Program Files\Grass Valley
C:\Users\Login Account Name\AppData\Roaming\Grass Valley
C:\ProgramData\Grass Valley

I removed all the plug-ins from the folder Plugin. And that helped. Then I started adding plug-ins one by one until I found what plug-in was causing the issue, and that was CtsImporters.tpi. How critical it is for Edius I don't know, but so far Edius works without it. Is there any idea whether it is needed for Edius? Maybe later when I will work extensively with Edius I will find out

[James48]

I removed all the plug-ins from the folder Plugin. And that helped. Then I started adding plug-ins one by one until I found what plug-in was causing the issue, and that was CtsImporters.tpi. How critical it is for Edius I don't know, but so far Edius works without it. Is there any idea whether it is needed for Edius? Maybe later when I will work extensively with Edius I will find out

After removing CtsImporters.tpi it is not possible to import files like JPG or PSD files, etc.
I think, better is rename the file temperary to 'CtsImporters.tpi TEMP' then you have to rename the file first to CtsImporters.tpi for import files.