Official place to report Edius-Bugs

[kpot]

Hi:

Does anyone know an official place where one can report Edius-Bugs?

Thanks - kurt

[GrassValley_PS]

You can send it to Steve or me.

[GrassValley_SL]

Before sending it in, it is best to post it on the forum first to see if anyone else can reproduce your issue.
This way we can avoid system specific issues that no else can see and also avoid "beginners'' not know how or RTM issues.


Usually when the bug is on the forum it will be picked up by us.:)

[kpot]

OK, here is a (annoying) bug:
1) Drag a clip into the TL and drag the Primary Color Correction (P-CC) effect to that clip
2) Open the effect in the information palette
3) Open the Vectorscope/Waveform-Window
4) Click on a value in the P-CC effect ====> the Vectorscope/Waveform-Window disappears (it is hidden by the other windows)
5) Click on the REC window ====> The Vectorscope/Waveform-Window appears again and remains visible.

Here is a workaround:
1) Drag a clip into the TL and drag the Primary Color Correction effect to that clip
2) Open the effect in the information palette
3) Open the Vectorscope/Waveform-Window
4) Click on the REC window !!!
5) Click on a value in the P-CC effect and continue to work

Solution (?):
The Vectorscope/Waveform-Window should get the status "Always stay in the foreground".

Regards kurt

[Andreas_Gumm]

The Vectorscope/Waveform-Window should get the status "Always stay in the foreground".

I would like a small switch for all of these windows whose disappearing unwanted from time to time.

Andreas

[kpot]

I would like a small switch for all of these windows whose disappearing unwanted from time to time.

Andreas

Agree; would be better.
Kurt

[Jerry]

I usually use my Vectorscope on the second monitor. I tried it on my main monitor, and it stayed in position.
Scaling could be an issue. I'm running at 2560x1600 at 100% scaling.
In a separate test, I did it exactly as your steps, with no difference in the outcome.
PCC and Vectorscope.mp4

[kpot]

I usually use my Vectorscope on the second monitor. I tried it on my main monitor, and it stayed in position.
Scaling could be an issue. I'm running at 2560x1600 at 100% scaling.
In a separate test, I did it exactly as your steps, with no difference in the outcome.
[ATTACH]16561[/ATTACH]

...outcome on the second monitor or did you test with all windows on a single monitor (I have only one monitor attached on my PC).
// I use Edius-8.31; if your information is up to date you are using Edius-7.5x resp. Edius-8.0.
Maybe there is a difference? kurt

[Peterjames]

I have same problem (single monitor) with vector scope disappear when open Primary Color filter, however I found if I leave the vector scope open when closing edius and next time opening edius the vector scope will remain visible when primary filter applied/ used,

May be worth a try to see if it works for you. Hopefully this problem will be corrected in future upgrade.

Using Win7 with E8.22 WG and single Dell 24" 1920x1200 monitor

[kpot]

I have same problem (single monitor) with vector scope disappear when open Primary Color filter, however I found if I leave the vector scope open when closing edius and next time opening edius the vector scope will remain visible when primary filter applied/ used,

May be worth a try to see if it works for you. Hopefully this problem will be corrected in future upgrade.

Yes thats my hope - kurt

[Jerry]

...outcome on the second monitor or did you test with all windows on a single monitor (I have only one monitor attached on my PC).
// I use Edius-8.31; if your information is up to date you are using Edius-7.5x resp. Edius-8.0.
Maybe there is a difference? kurt

Did you watch the video? The recording was on a single 2560x1600 30" monitor using Edius 8.3 on Windows 10.
I normally use the waveform and vectors cope on my second monitor.

[kpot]

Did you watch the video? The recording was on a single 2560x1600 30" monitor using Edius 8.3 on Windows 10.
I normally use the waveform and vectors cope on my second monitor.

I watched now your video again. My impression is that
- you drag the Scope onto the Screen and then
- you move it a little bit and then
- you click outside the Scope so the Scope loses the activ state (small blue edge).
If my above impression is true then it conforms with my observation:
As long as the Scope is active (small blue edge) and you click in the P-CC then the scope "disappears".
kurt

[Jerry]

Ok, here is the test with your exact step by step instructions.
Your step by step.mp4


I'm not saying it doesn't happen. I have certain panels that get hidden, but this is not one of them. The PCC will hide behind the timeline panel on occasion.
If it is an issue for you and you have a second monitor, place it there and there won't be an issue.

[kpot]

... The PCC will hide behind the timeline panel on occasion...

1) This never happens on my system; interesting.
2) // I dont have two monitors.
3) Had a look at your video: This was the behavior I would like to see on my system. I have no idea why it works on your system and not on my system.
4) My system: Intel i7-2600k, 16GB RAM, WIN-7/64 Home premium, Edius 8.31WG; tested with a FHD 1920x1080 50p Project.
Seems as if some "Systemdifferences" are the reason for my problem.
regards kurt

[Jerry]

This never happens on my system; interesting.
// I dont have two monitors.
kurt

To be clear, only the portion that is at the point as the timeline will be hidden. The top portion, remains.