It seems like I've done something wrong. Maybe I was not patient enough.
At least, I tried to find information in the 8.3 release notes, but could not find anything (or was too blind to see). Also, general information about installation of updates are missing or well hidden on the GV website.
# So, I wanted to update my 8.22 WG to the new 8.3 (on Win7).
# I did so by letting 8.22 as it was and then running the 8.3 setup.exe on top.
# During the installation it asked me to close License Manager or let itself close License Manager and reboot the whole thing after installation.
# Since I could not close License Manager manually, I chose the automatic option.
# After reboot, unfortunately License Manager did not seem to be updated.
When I try to start Edius, I get the error message "Activation failed. This GV License Manager is not the newest version. Please update to the newest version. Error code: 3.22AB0.4EEE"
When I try to start the License Manager, it tells me the exact same. Only the error code has additional numbers: 3.22AB0.4EEE.21
When I try to rerun the 8.3 setup.exe in order to maybe finally treat GV License manager manually, setup aborts with the message "Setup failed. A newer version of Edius 8 is already installed. One or more issues caused the setup to fail. Please fix the issues and then retry setup."
Besides the fact that I am really becoming angry about this ridiculously bad documentation of the whole licensing system, I need a solution now.
Therefore:
# Is there a download / thing / whatever that enables me to manually update the GV license manager?
# Or should I run the 8.22 setup to get rid of 8.3? And if, how do I finally operate the update correctly?
# Should I completely unistall Edius? But in that case: how could I deactivate the license prior to that?
Sorry for the rant (again), and thank you very much for suggestions - or even solutions :-)
At least, I tried to find information in the 8.3 release notes, but could not find anything (or was too blind to see). Also, general information about installation of updates are missing or well hidden on the GV website.
# So, I wanted to update my 8.22 WG to the new 8.3 (on Win7).
# I did so by letting 8.22 as it was and then running the 8.3 setup.exe on top.
# During the installation it asked me to close License Manager or let itself close License Manager and reboot the whole thing after installation.
# Since I could not close License Manager manually, I chose the automatic option.
# After reboot, unfortunately License Manager did not seem to be updated.
When I try to start Edius, I get the error message "Activation failed. This GV License Manager is not the newest version. Please update to the newest version. Error code: 3.22AB0.4EEE"
When I try to start the License Manager, it tells me the exact same. Only the error code has additional numbers: 3.22AB0.4EEE.21
When I try to rerun the 8.3 setup.exe in order to maybe finally treat GV License manager manually, setup aborts with the message "Setup failed. A newer version of Edius 8 is already installed. One or more issues caused the setup to fail. Please fix the issues and then retry setup."
Besides the fact that I am really becoming angry about this ridiculously bad documentation of the whole licensing system, I need a solution now.
Therefore:
# Is there a download / thing / whatever that enables me to manually update the GV license manager?
# Or should I run the 8.22 setup to get rid of 8.3? And if, how do I finally operate the update correctly?
# Should I completely unistall Edius? But in that case: how could I deactivate the license prior to that?
Sorry for the rant (again), and thank you very much for suggestions - or even solutions :-)
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