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If you have ANY problem loading a .mov or .mp4 file after upgrading

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  • #16

    Apple have recently updated the iOS and the iPhone now records in H265 "efficient recording" unless you tell it not to in settings. You will still see an MP4 mov file even if it is encoded in H265.

    If you have material from an up to date IOS phone that's probably what it is.

    So your version of Edius will probably need to be able to play H265 which came in with v8.5. Either update Edius or transcode externally using a 3rd party app.

    Interestingly Apple's own FCP X on High Sierra OS will not yet edit iPhone material recorded in H265. iMovie will. They will have to fix that.
    Sys4: Z10PE-D16WS MB 2xE5-2696 Xeon 64 active logical cores. EWG9. 64G RAM. Aorus GTX1080Ti. 55" Q7 1500 NIT HDR 4K TV/Storm 3G Elite/Decklink 4K 12G/8CH audio monitoring, Yamaha RXA-870 A/V. Sys1-3 EWG8 + RX-E1+HDBX1000 MIP in HP xw8600 2 x X5492 CPU 8 cores, 8Gig RAM, Quadro FX3800. All sys Fibre to central media pool - 5TB Axus Yotta RAID + QLogic Fibre Switch. Central VCR rack plus YUV & audio to viewing room with Yamaha AX1 7.1 100 watt per channel amp with 1000W sub 63" HD 3D Samsung TV


    • #17

      I had an issue on my MacBook that quicktime sees some mp4's as audio only, never figured out why.
      Jim Willett
      UAB CIRC
      Dell 3630 Precision workstation
      Nvida 1060 OVC, CPU i7-8700 3.7GH
      Edius 9.4


      • #18
        If nothing worked, try this:

        1. Extract the "QuickTimeInstaller.exe" file (like you would any zip\rar file)
        2. You will see a folder called "QuickTimeInstaller"
        3. In the folder, install the file "AppleApplicationSupport.msi"

        Now it should work.
        Gigabyte Z77X-UP4 TH, Intel Core i7 3770k 3.5GHz, 4 Core, 8 Threads, 32GB RAM, NVIDIA GeForce GTX 660 2GB, 500GB SSD HDD for OS, 40TB Usable Hard Drive Capacity, Window 10 PRO 64-bit Edius 9.5 WORKSTATION...