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If you have ANY problem loading a .mov or .mp4 file after upgrading

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  • If you have ANY problem loading a .mov or .mp4 file after upgrading

    Go to Settings>System settings>Importer/Exporter>QuickTime and check Enable QuickTime Importer.
    If you do not have QuickTime listed under the Importer/Exporter, close EDIUS, then install QuickTime on the computer. This applies from Version 8 forward.
    Attached Files
    Last edited by GrassValley_PS; 05-03-2019, 04:40 PM.
    Main System: i7 6950X OC to 4.5GHz, ASUS RAMPAGE V EDITION 10, Corsair Dominator Platinum 64GB DDR4 2800, SAMSUNG 950 PRO M.2 512GB , GeForce GTX 1080ti SC Black, Corsair AX1200i PS, Phanteks Luxe Case, 16TB RAID (4)HGST Deskstar NAS 4TB, Corsair H115i CPU Cooler, AJA Kona 4, BMD Intensity Pro 4K, Win 10

  • #2
    Thank you very much.

    Now Working.

    Cheers Andy

    Comment


    • #3
      Thanks a lot that also works great issue resovled with mp4 , drone footage.

      Comment


      • #4
        Thank you for touching the problem. It seems to be quite common.
        But after installation new system I do not have such option as Quick Time in EDIUS settings that you advise.
        MOV files worked perfectly on the same version of system and the same version od EDIUS (it also had no Quick Time option). Project settings was the same. Also reinslalled Quick Time. Current version is 7.7.9. Still no effect.
        Maybe someone can help me with the problem?

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        • #5
          Hi,

          what if I have not any Quicktime in importer? Edius 8.31, the latest.
          Quicktime 7.78

          Thank you.
          Attached Files

          Comment


          • #6
            Reinstall Quicktime
            Main System: i7 6950X OC to 4.5GHz, ASUS RAMPAGE V EDITION 10, Corsair Dominator Platinum 64GB DDR4 2800, SAMSUNG 950 PRO M.2 512GB , GeForce GTX 1080ti SC Black, Corsair AX1200i PS, Phanteks Luxe Case, 16TB RAID (4)HGST Deskstar NAS 4TB, Corsair H115i CPU Cooler, AJA Kona 4, BMD Intensity Pro 4K, Win 10

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            • #7
              Also the last version of QuickTime is 7.7.9
              DVC Built Clevo P775DM3-G Laptop with UHD screen, 7700K [email protected], Geforce GTX 1060 6GB GPU, 500GB M.2 Primary, 1x 480GB SSD, 1x1TB M.2, 1x 2TB 5400RPM Video drives, external Blu-ray Optical

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              • #8
                Didn't help, unfortunately.
                Quicktime 7.79, rebooted. Still there is no Quicktime in importer.

                Comment


                • #9
                  can you go to print to file and see if Quicktime is also missing

                  if yes, you may have some antivirus or spyware software that prevents Quicktime from running
                  Attached Files
                  Anton Strauss
                  Antons Video Productions - Sydney

                  EDIUS 9 WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

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                  • #10
                    I am a first timer with Edius. Tried the trail version Edius Pro 8 for 30 days on my Dell laptop and loved it. Imported MOV's from Canon SLR with no problem. Got ACER Predator Gaming computer recently and purchased Edius. Runs very smooth, but having trouble with MOV's. Have latest version of Quick Time. Have no problems playing them. I have the latest update on Edius, enabled QT importer, but still having trouble editing MOV files on Predator. Sound files are playing but video just green screen. Same files give no problem with Edius on Dell. Both running Windows 10. Thank you for assistance.
                    [COLOR="Acer Predator G9 -791, Intel(R)Core(TM)i7-6700 HQ [email protected] 2.6 GHz, 16GB Ram, 64Bit Operating System x 64 based processor

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                    • #11
                      This video may help.

                      https://youtu.be/sejlsrlarRY

                      "There's only one thing more powerful than knowledge. The free sharing of it"

                      If you don't know the difference between Azimuth and Asimov, then either your tapes sound bad and your Robot is very dangerous. Kill all humans...... Or your tape deck won't harm a human, and your Robot's tracking and stereo imagining is spot on.

                      Is your Robot three laws safe?

                      Comment


                      • #12
                        loading a .mov file

                        After posting a question re importing and editing a .mov file from an iPhone, I was led to this thread which of course I read with great interest. I followed this piece of advice "Go to Settings>System settings>Importer exporter>Quicktime and check Enable importer". Unfortunately Quicktime does not come up (anymore?) in the list of options. I have found however that Quicktime exporter is installed. Can one infer that the importer is also there and enabled? And if it were, would I be able to import and edit a sequence shot on an iPhone?

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                        • #13
                          How do you know it is installed? I would install (or reinstall) QT again. I haven't tried lately, but you should be able to edit them.
                          Main System: i7 6950X OC to 4.5GHz, ASUS RAMPAGE V EDITION 10, Corsair Dominator Platinum 64GB DDR4 2800, SAMSUNG 950 PRO M.2 512GB , GeForce GTX 1080ti SC Black, Corsair AX1200i PS, Phanteks Luxe Case, 16TB RAID (4)HGST Deskstar NAS 4TB, Corsair H115i CPU Cooler, AJA Kona 4, BMD Intensity Pro 4K, Win 10

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                          • #14
                            I found it in Export / Print to File from an existing project but couldn't say whether it is enabled or not.
                            I've just uninstalled QT, rebooted the PC and reinstalled QT but to no avail unfortunately.

                            Comment


                            • #15
                              This thread is about EDUIS 8 you are using EDIUS 7.
                              Think it is best to post in thread you already Started about your issue .

                              Thanks.
                              Steve


                              Please don't send me Private Messages for support. Contact Grass Valley support

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