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Is support down ?

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  • Is support down ?

    About 3 weeks ago I sent a written request to support about updating my machines (now that I am in between projects) with no response.

    How is the best way to access support?

    Thanks

    Ronnie
    Ronnie Martin
    Kato Video Productions
    main system: custom built by Edit HD Ultma 277,Intel (R) core (TM) i7 2600K cpu 3.40 GHz 3.40Ghz, 16GB ram, Windows 7, Intel HD (R) graphics 3000, NVIDA Gforce GT 440, C drive Samsung SSD 850 pro, video drive WD 3TB SATA, 2 LG Bluray drives, External WD SATA 2TB storage/backup drives in thermaltake Black device. edius 8.3 WG

  • #2
    Pick up the phone?

    http://www.canopus.com/canopus/contact/unitedstates.php

    Support is not "down" at all..

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