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  • New install of E8. No sound

    Just cloned my W7 Edius 7v5 drive and updated to W10. All went well & E7 and an existing E7 project appeared perfect.

    Then deactivated E7 and uninstalled E7 & the GV manager. Followed Anton's instructions for installing E7 but actually installed E8. All seemed OK. However; after picking up a working E7 project I found that there was no sound. Noted that whilst installing E8 there was no check box for directx.

    DXdiag shows directx 12 to be installed & OK. So presumed the checkbox was hidden.
    How do I best proceed?

    Thanks G

    Gigabyte H170-HD3 MB i7-6700K processor.

    Edit: Sound OK using normal preview. No sound when using BMIPro4K. Looks like a driver problem not related to GV
    Last edited by Geoff_C; 02-20-2016, 11:39 AM. Reason: New info
    Sys1: Gigabyte Z370 HD3 i7 8086K(4.3Ghz), 16Gb ram, 256Gb SSD system + 2x2Tb Graphics: nVidia 1060, (W10 Pro) BM IP4K, E8v3 WG; Vegas Pro19; Resolve17_Studio, GH2(hacked), Pana HC-X2000E, GoPro5
    Sys2 :Clevo i7 6700K 2.5Ghz,16Gb ram 2565Gb SSD + 1Tb, (W10 Pro), Software: E8v3 WG; Vegas Pro19

  • #2
    I would have cleaned the cloned drive prior to the upgrade. Also, the Windows 7 version should have had all of the latest updates installed.
    You can try installing the Directx drivers from here:
    https://www.microsoft.com/en-us/down...ylang=en&id=35
    I believe you will need some Directx 9.0c files for Edius.
    Try that first.
    Jerry
    Six Gill DV
    www.sgdvtutorials.com
    If you own the Tutorials and you need help, PM me.

    Vistitle YouTube Channel
    https://www.youtube.com/channel/UCMVlxC8Am4qFbkXJRoPAnMQ/videos

    Windows 10 Pro up to v.1803 Tweaks for Edius Users
    http://sgdvtutorials.com/WIN%2010%20...%20V.2.0.0.pdf


    Main System:: Azrock Z97 Extreme 6, [email protected], 32gb ram, NZXT Z63, Win10 Pro 64, Samsung 850 pro, E7.5/8.5/E9 on separate SSD drives, 2TB Sabrent M.2 NVME, BM MINI MONITOR 4K, 12tb RAID 0 on backplane ,2 BD, Dual LG 27GK65S-B 144Hz monitors, GTX 1080ti SC Black.
    Second System: EditHD Ultimax-i7, X58, [email protected], Corsair H80, Win764, 24gb ram, Storm 3g, Samsung 840 Pro 256, 4tb and 6tb RAID 0 on backplane, GTX 980ti Classified, Edius 9, Apple 30", Samsung 24", dual BD.

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    • #3
      Directx 9 will not install over DX12, no files required.

      Generic OHCI preview: Sound OK via sound card.
      Intensity Pro 4K: Sound OK if connected directly headphones or to speakers via amplifier.
      If BMIPro line out linked to soundcard line 'In', I cannot get sound card to accept the signal. i.e. cannot route the sound through the sound card.
      Tried new sound drivers.

      Same setup under W7 E7 works fine. This has DX11

      Clone was pretty clean. New machine via DVC delivered late November.
      Windows 7 was up-to-date prior cloning, so not sure what could have been cleaned out

      Edit: Solved. A more thorough examination of the sound control panel resolved the problem. Missed a check box.

      A simple mechanical switch may suffice until I get round to a clean W10 install.
      Last edited by Geoff_C; 02-20-2016, 02:18 PM.
      Sys1: Gigabyte Z370 HD3 i7 8086K(4.3Ghz), 16Gb ram, 256Gb SSD system + 2x2Tb Graphics: nVidia 1060, (W10 Pro) BM IP4K, E8v3 WG; Vegas Pro19; Resolve17_Studio, GH2(hacked), Pana HC-X2000E, GoPro5
      Sys2 :Clevo i7 6700K 2.5Ghz,16Gb ram 2565Gb SSD + 1Tb, (W10 Pro), Software: E8v3 WG; Vegas Pro19

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      • #4
        If it's a DVC system then normally you just have to turn up the volume on the line-in to hear what's coming through the line-in on the sound card assuming that it's not already set up that way before shipping.

        As you've updated to Windows 10 you probably should download the motherboard drivers for Windows 10 as the ones that Windows 10 puts in tend to make things a bit unstable
        DVC Built Clevo P775DM3-G Laptop with UHD screen, 7700K [email protected], Geforce GTX 1060 6GB GPU, 500GB M.2 Primary, 1x 480GB SSD, 1x1TB M.2, 1x 2TB 5400RPM Video drives, external Blu-ray Optical

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        • #5
          Apart from an iintel graphics driver all was in order. QS is working under W10/E8 so the newer driver is perhaps not too important. BIOS updates are still showing up as 'beta'. There are projects in progress under W7/E7 so leaving the system as is until I come to a break.

          There was a check box under Sound 'line in' properties that was not checked under the W7/E7 setup that needed to be checked under W10/E8 that caused the problem.
          Sys1: Gigabyte Z370 HD3 i7 8086K(4.3Ghz), 16Gb ram, 256Gb SSD system + 2x2Tb Graphics: nVidia 1060, (W10 Pro) BM IP4K, E8v3 WG; Vegas Pro19; Resolve17_Studio, GH2(hacked), Pana HC-X2000E, GoPro5
          Sys2 :Clevo i7 6700K 2.5Ghz,16Gb ram 2565Gb SSD + 1Tb, (W10 Pro), Software: E8v3 WG; Vegas Pro19

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          • #6
            BIOS f5g shouldn't cause any issues and it fixes the 'Prime 95' bug on your CPU.

            Unless you have something to block Win 10 updates then it will automatically update the Intel GPU driver at some point to one that doesn't work with Quicksync
            DVC Built Clevo P775DM3-G Laptop with UHD screen, 7700K [email protected], Geforce GTX 1060 6GB GPU, 500GB M.2 Primary, 1x 480GB SSD, 1x1TB M.2, 1x 2TB 5400RPM Video drives, external Blu-ray Optical

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            • #7
              Driver updates are blocked, although an recent major W10 update reset this. Once I have a good intel driver I keep a fall-back copy in addition to regular images of a stable system.
              Sys1: Gigabyte Z370 HD3 i7 8086K(4.3Ghz), 16Gb ram, 256Gb SSD system + 2x2Tb Graphics: nVidia 1060, (W10 Pro) BM IP4K, E8v3 WG; Vegas Pro19; Resolve17_Studio, GH2(hacked), Pana HC-X2000E, GoPro5
              Sys2 :Clevo i7 6700K 2.5Ghz,16Gb ram 2565Gb SSD + 1Tb, (W10 Pro), Software: E8v3 WG; Vegas Pro19

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              • #8
                How did you block them? I've found you have to use a 3rd party program to block updates completely otherwise it just ignores it and downloads the drivers anyway. You can use the MS Wushowhide.diagcab but that only blocks that driver and soon as a newer one shows up that gets installed instead
                DVC Built Clevo P775DM3-G Laptop with UHD screen, 7700K [email protected], Geforce GTX 1060 6GB GPU, 500GB M.2 Primary, 1x 480GB SSD, 1x1TB M.2, 1x 2TB 5400RPM Video drives, external Blu-ray Optical

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