If the graphics card is feeding the tv and he is expecting audio on the tv the nvidia audio may need to be enabled to send it over the hdmi. Relying on this method of preview may also explain audio synch as it is simply using the overlay so anything is possible I guess. System audio could be set to nvidia this would also maybe explain no audio when tv is off or muted. Have a look in control panel/sound.
Best
Dave
Best
Dave
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