No Audio during Playback

[Foundry Films]

Hello,

I'm having issues with audio playback in Edius 7 Pro. I have all the current updates installed.

I had the same issues when I first bought and installed Edius on a new computer. After some tinkering I was able to get the audio to playback properly. My OS was mysteriously corrupted a week or so ago and since I've re-installed Windows 8.1 and Edius the playback issue is back but this time I can't figure it out.

I get no audio on playback from the Timeline nor do I get any in the Player. The audio mixer is active and working...I can see the audio waveform and when I play the files outside of Edius (in Quicktime player or VLC etc...the audio works properly.

My preview device is set to Generic OHCI - Output...I do not have and GV hardware. The 'Edius QuicktimeHost" appears in my Windows Volume Mixer. My speakers are plugged into my Asus Z97-K motherboard that has Realtek High Definition Audio...nothing is muted and all other Windows sounds...If it helps I'm also using the GeForce GTX 760 graphics card.

I know it's probably an easy fix but I'm stumped.

Any help is much appreciated.

Thanks,

Mike

[createmedia]

In the Edius System settings > Hardware > OHCI output click the grey box under settings column and make sure Mute DV audio output is not checked.

Mike

[antonsvideo]

can I see a screenshot of device manager, sound video and game controllers

also a screenshot of control panel, sound to see which device is set as default sound device

are all motherboard drivers installed?

[Foundry Films]

Thanks for the suggestion Mike, though I did try that before I posted. I'm not able to access the settings as I get an error message. "Device doesn't support the format. Unable to update settings" I've attached a screenshot for good measure.

Anton, the requested screenshots are attached. I believe all the motherboard drivers are installed. I've also attached a Volume Mixer screenshot. One thing I notice about that is the Edius logo doesn't display. I believe it did before.

Thanks again for the help, much appreciated.

Mike

[CentralEurope]

here some similar problems with audio
audio-mixer master tells output OK... all looks well but no sound on the loudspeaker

on 8.1 Systems help in 3 cases http://www.microsoft.com/de-de/downl...ion.aspx?id=35

similar problems on win_7 needs
deaktivated virenscanner + a new Install with full Installer

in cause, the virenscanner have blocked the correct install from some audio-component

Hans

[Foundry Films]

Thanks Central, that's taken care of it!

Much appreciated, thanks for the helps guys.

Mike

[Barry C]

here some similar problems with audio
audio-mixer master tells output OK... all looks well but no sound on the loudspeaker

on 8.1 Systems help in 3 cases http://www.microsoft.com/de-de/downl...ion.aspx?id=35

similar problems on win_7 needs
deaktivated virenscanner + a new Install with full Installer

in cause, the virenscanner have blocked the correct install from some audio-component

Hans

I'm having the exact same problem with the exact same mobo and 8.1. I'm using Windows Defender. When you say a new install with full installer, are you referring to Windows 8.1 or Edius? If Edius, what do you mean by "with full installer?"

[verbel]

No sound is hearing on playback

Hi,
I've build few day ago a new computer, Spec's as follows:

Motherboard - MSI Z97A Gaming 7
CPU - I7 4790K
All drivers are most updated
OS: Windows 7 Enterprise edition
**No Antivirus is installed**
**Windows defender is disabled**

Computer have format yesterday, Edius 7.42.20 is installed, and having a strange and annoying issue.

No audio is hearing while playback on timeline,
but when i'm exporting it, it will export with sound.
the mixer display the wave, like there is an audio, but it just won't be heard.
All sounds in windows is working perfectly.

Just to let you know, On my previous motherboard (X58-USB3) everything worked, in the new motherboard i've got this weird issue...

Please help me to resolve this issue!!!
Thanks in advanced

Eyal

[Ninjaman7]

No audio during playback

Just wanted to give a big thanks to CentralEurope for the help it worked after I downloaded and installed: http://www.microsoft.com/de-de/downl...ion.aspx?id=35

Kind regards
Ninjaman7

[antonsvideo]

whenever you install EDIUS, it mostly offers to install DirectX but it is unticked by factory default, always tick it and you never have an issue

[agoehring0240]

sorry to bother ya...
I try an click on the settings icon and it posts a window:
"Device doesn't support the current format
Unable to update settings"
the thing is it was working before so I don't understand what changed.... any suggestions?