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Missing Still image export options

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  • Missing Still image export options

    Hey folks, have a real weird one here. Have a system here which was running EDIUS Pro 3.61. All of a sudden it refuses to import any kind of still file. (.psd, .jpg)
    Also, when attempting to export a still, in the plugin settings, the only export options are .tga and .sgi.
    We have purchased v4 and updated to 4.52. we have uninstalled the lot and deleted any canopus related folders before reinstalling with no change.
    We have gone back to a ghost image file from April when this problem was deifnitley not apparent with no joy.
    When attempting to open a project which contains any image files like .psd's, the files become offline. If you attempt to restore the offline files by pointing EDIUS to their location, it says the files are unrecognisable???

    System is a P5P800 P4 3.2, Windows XP.

  • #2
    most still images in Edius are handled by QuickTime player, be sure you have it installed, (latest version if possible)
    Anton Strauss
    Antons Video Productions - Sydney

    EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro


    • #3
      crazy, even though quicktime was installed and had been reinstalled as part of the EDIUS install, reloading it separatley fixed the problem.

      Thanks a bunch anton, once again the forum saves my *** :)