Edius 3.6 crashing: repair, reinstall, other resolve, or upgrade

[lambeth74]

Using Edius 3.6. and it keeps crashing repeatedly. Soemtimes I know it's about to crash because I'll hear the hard drive make a mild crackling sound; other times it makes no noise.
I've saved my project under a different name as a safety net, cleaned up the project bin, everything is rendered, etc. Is there a way to "repair" the program and avoid uninstall/reinstall? I did purchase the upgrade to 4.5, but want to finish this project before I install it since I'm under deadline. I read thru one other post on 3.6 crashing and Anton replied to check the event viewer for error logs, check disk speed, etc. I did both of those. I have some error logs. What do I do with that information? What is a good/bad disk speed report?
Thanks.
Susan

[Rusty]

The sounds are typical Edius meltdown.
Are you using VST's?
Disable, edit, enable and output!

Rusty

[lambeth74]

Thanks Rusty. What are you telling me with disable, edit, enable, output? Disable what? Edit what? Enable what?
I have VST plugins installed but I didn't use any in my project.

I did look thru my error reports in the event viewer and although most of the edius.exe ones read faulting mode(fm) unknown, I did find some that read:

(fm)comctl32.dll; (fm)ctsvstplugin.tpi; (fm) csebmb.dll verions 1.14.0.2
the error logs from the last two days read fm unknown; the reports that had (fm) info were from 10/9. Almost everytime I shut down Edius I get an error message, which I haven't been able to figure out; but this crashing as I work problem going on is new and obviously a problem that I need to fix pronto.

What actions does one take about the error log info in the event viewer? Also, Can you be more specific to your suggested remedy....

Thanks a mil...
Susan

[Rusty]

Sorry for the confusion.

I meant
Disable VST's
Edit your project
Enable the VST's
Output
But, it sounds like VST's are not your problem.

I'm in the dark about crash data,
Rusty

[lambeth74]

thanks for your time and concern.
hopefully I'll be blessed by shutting down and rebooting (once again!)
Is it wise to uninstall/reinstall if problem continues? Some programs have a 'repair' option but I can't find that for Edius.

[3chip]

Crashing

Some won't agree with this but I would check the fragmentation on your drives. Defragment if it is called for.

If all else fails, "Restore" your computer to a time when things were running ok. Let me know!

[lambeth74]

thanks chip.
I'm planning to defrag, and if that doesn't work I was also planning to try a restore.
I was hoping that putting in the program disc and running a repair would solve the problem - but no such luck.
I'll let you know if defrag/restore solve the problem.
thanks...Susan