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account with canopus: how to re-activate?

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  • account with canopus: how to re-activate?

    I used to have an account, but forgot the username/password. When trying to register again, the site refuses because my data is in the databse. When asking for password re-send, nothing ever arrives in my mailbox:(

    What can I do, apart from registering as somebody else (and creating another e-mail address as well)?
    Sony PMW-EX1 on a learning curve
    editing with Vegas Pro 8.0b, but considering Edius Broadcast
    QX6700 quad CPU, Asus P5W DH Deluxe, 2xRAID0
    24" LCD plus 50" HDTV

  • #2
    if you or your ISP have a spam filter, the password re-send maybe trapped there?

    if not, phone Canopus
    Anton Strauss
    Antons Video Productions - Sydney

    EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro