I just updated Edius to V6.07

[Zorro]

Jerry, of course, you're right but in the real world of using Edius to earn a living, most people don't have clear spaces in the calendar when updates can be applied - and things like this sorted out - without it affecting our livelihoods. Professional products must be tested professionally, not issued on a whim and shrug. This sort of situation is not acceptable.

When you'r talking about professionalism the first thing which comes to my mind is that a professional NLE should stay away from the internet. So no need for AV, no troubles when updating to 6.07. And it's also common practice to disconnect a PC from the net and disable AV when updating. So I really can't see why GV should be the one to blame.

[fana1820]

When you'r talking about professionalism the first thing which comes to my mind is that a professional NLE should stay away from the internet. So no need for AV, no troubles when updating to 6.07. And it's also common practice to disconnect a PC from the net and disable AV when updating. So I really can't see why GV should be the one to blame.

Thanks Zorro I totally agree with you that's way what I tried to say to Jerry, but as you know those people trying to blame customers, Gv must take this kind responsibility not customers. When they changes updates must be test before publish to customers.

[Ron Evans]

When you'r talking about professionalism the first thing which comes to my mind is that a professional NLE should stay away from the internet. So no need for AV, no troubles when updating to 6.07. And it's also common practice to disconnect a PC from the net and disable AV when updating. So I really can't see why GV should be the one to blame.

Agree with most of what you say but its the second time an Edius update has stopped Intel Quicksync working and for the same reason. The update installs the latest Intel driver and certainly on my Gigabyte board and it looks like the AsRock ( not sure about Asus) this does not work. This would have been a simple thing for GV to check.

I too have no AV on my editing PC, backed up and set system restore before update and the update was very fast. It just disabled a feature I wanted that took longer to get working again than the update !!!

Ron Evans

[fana1820]

check your antivrius - I got this too and the antivirus was causing it

Thanks Mattie I have already complete reinstall edius 6,6 now and don't want use anymore the v6,07. As you know this version means hell big problems for me. Hope Gv do something with it.

[SoundFreak_HD]

There are too many hardware / software combinations to check for these kinds of issues.
If one is able to build a system one should be able to trouble shoot.
Then there is this wonderful forum with many suggestions already in the first few hours.

If with the help from the forum issues can't be solved there are always system integrators to be able to help (for a fee)

Many of us have a wildly varying system yet it works on almost all, that I find remarkable compared to a closed system from competitors that also have their hickups.

[Philip Howells]

There are too many hardware / software combinations to check for these kinds of issues.
If one is able to build a system one should be able to trouble shoot.
Then there is this wonderful forum with many suggestions already in the first few hours.

If with the help from the forum issues can't be solved there are always system integrators to be able to help (for a fee)

Many of us have a wildly varying system yet it works on almost all, that I find remarkable compared to a closed system from competitors that also have their hickups.

I accept the premise of the first sentence but if the software developer (who we've paid for their expertise) realises that an upgrade has elements which may be computer/MB/system -specific, it would help if they flagged that possibility. That way we lesser mortals can be more cautious or circumspect about applying it.

Beyond that I find the post factually incorrect and unnecessarily pompous. There is no correlation between being able to build a computer and being able to troubleshoot this sort of problem. The dismissive "for a fee" with the implied "not that someone as knowledgeable as I would ever do so" is not necessary either.

Forums are places where people with less experience ask questions which are answered by people with more. Posts which simply put down the less knowledgeable person serve nobody. Could we not be more understanding and less judgmental? Oh and it's either "hiccups" or "hiccoughs" depending on your location and preference. (and of course that last sentence was unnecessary also so I apologise in advance).

[Jerry]

Forums are places where people with less experience ask questions which are answered by people with more. Posts which simply put down the less knowledgeable person serve nobody. Could we not be more understanding and less judgmental? Oh and it's either "hiccups" or "hiccoughs" depending on your location and preference.

I agree that this forum is to help those who need help. When you report something that is happening on your system don't automatically assume that the problem is widespread. Once you lable it you have decided for yourself that it is GV's fault and no other response will satisfy you.

However your line:
-specific, it would help if they flagged that possibility. That way we lesser mortals can be more cautious or circumspect about applying it.* Here is the link to that exact warning: http://cdn1.grassvalley.com/unsecure...s_Apr_2012.pdf


This update runs quite well on systems that do not run antivirus(this should be the norm on an editing system anyway) and the Z68 chipset for quick sync.

The first issue of running an antivirus was addressed in the readme files. If you didn't read these, you missed the point of having a read me file.

The second issue is that the loader does not include the intel quick sync driver. This was similar to an earlier update.


To fix both of these issues all you have to do is:
1. Disable your antivirus or Zone Alarm and install your update. Many posts have been written on how to do this on different antivirus programs

2. Reinstall your current quick sync driver or update to the newest.
I would try the current driver that you had installed before updating


These are pretty simple work arounds. You asked for help. There is the help.
GV knows that that there is an issue with the loader on certain setups.
What more is there to say.

[GrassValley_PS]

These issues have been well documented and explained. Jerry has summed it up very well.