Things I've learned from my EDIUS

[Dockelektro]

I can't take this to another shop, we've bought this at the official reseller. And I can't take the computer out, we have too much work. I'm stuck with it. Thank you anyway for listening to my woes.

[THoff]

If you are getting blue screens, then it is definitely not an application fault since applications cannot trigger them. A faulting application will be shut down by the OS without affecting the kernel space. The problem has to be hardware or driver related.

[Red Union Films]

Hi João.

I go down the same path as Torsten. My blue screen problems have always been hardware related. What you are talking about does seem to suggest a hardware conflict or maybe something worse.

I used to build editing systems a long time ago, based on Pinnacle hardware and Adobe software. You would be amazed at how many combinations of motherboard chipsets and graphics cards would interfere with the editing hardware. This was when you had to try and force IRQ allocation to the PCI bus in the bios, even things like how QT overlay was set could crash a system.

Modern PCs and Win 7 don't have very many of such issues, and manual IRQ assignment either through bios or Windows is a real thing of the past. Unfortunately it does all seem to point to a hardware problem, and even maybe one of your components could be damaged. Seeing as you have now been on three different PCs, it could suggest some damage to your GV hardware.

Although this sounds like a pain, maybe it's something you can try. Try your GV hardware in a completely different PC, I am assuming that your replacement PCs have been of the same model. Or see if your supplier can get hold of a loan of the same GV hardware for you to try in your machine. With either option, if you just try out your big project and do all the things that would normally crash it. You can find out very quickly if it is one thing or the other.

I have had many similar issues over the years, so I do sympathise with your frustration. And not least of all because this is a very expensive system.

Hope this helps.

Cheers.


Dave.

[Andreas_Gumm]

Hi João,

maybe it's a good idea to replace just single components to find out what is going wrong?
Since your reseller replaced the whole system everytime it seems to me that components
are not well choosen & doesn't work properly maybe just in this combination?
I remember my own (self-)assembled i7 system, the RAM wasn't compatible with my board!
This has been recognized on longer working sessions only!

I would really start to replace RAM & GFX card with one of another vendor!
Step by step!

[THoff]

Before you replace anything, run a memory test. Some systems aren't 100% stable when all memory slots are populated, or the memory might need a higher voltage, or slower timing. Mixing memory modules from different vendors or even different batches from the same vendor can also cause problems.

Download the Memtest86+ ISO from here and burn it onto a CD. Boot from the CD and let the test run overnight.

[JohnnyD]

Yep, run Memtest. Maybe they used the same memory from the other computers. Try running with only one stick of memory. Next, try a different graphics card. If they kept the same power supply, try another, higher wattage power supply.

Those four things have fixed 95% of my blue screens. Once, I had a bad motherboard, that was new out of the box. That was a pain to find.

Oh, I forgot. Run the computer with the motherboard out of the box, and laying on the table. Happened one time, I think I had a misplaced screw riser hitting the motherboard.

And, disconnect any USB extensions from the motherboard to any USB plugs on the computer box.

I build my own, so I'm aware of those problems.

JohnnyD

[Dockelektro]

Thank you for all your constructive replies. I'll try the MemTest, but there's really nothing I can do hardware-wise, since we are a very busy production company and we have a lot of films to edit.

I stopped having bluescreens the minute I replaced the machine for a new one with similar (but not the same parts). Anyway thanks for the help.

[mattmatt]

Hold on a second! Mercalli 2 is BETTER at stabilizing that Mercalli 1!! It just has far less un-usefull presets to sift through. If you experiment with the simplified new menu's you'll be pleasantly surprised (mental note...create tutorial).

The one thing in your list that I do agree with is the long load time for large projects. I recently shot a feature and have created a project that takes at least 10 minutes to load.....but keep in mind that it's over 600gb. Not sure that any NLE could solve that problem.

Hope you have some luck with your system....I would be venting at your PC builder rather than GV ;) But then again, I've had bad runs of luck with systems from the same reseller....Who knows why but sometimes you just get lemons! It sucks but hopefully some of the suggestions other users have made here will help you out :)