Trouble with update v.4.5

[Flajster]

Helo,

I hope someone can help me. I tryed to instal new update v.4.5 but every time I try, it informs me that I have to plug-in an USB key. I did but at the moment I plug-in usb, installation turn off and I have to restart computer.
Does anyone have answer for this problem? Thx

[STORMDAVE]

Try a different USB port?

Plug it in first, then wait a few seconds...then start the installation again.

If you have downloaded 4.51c you need to have 4.x on your machine to upgrade

[Flajster]

I tryed what you've sugested - with both USB ports, but still, everything is the same. Upgrade does not work on my mashine.Thx anyway

If you or someone have any more idea how to solve my problem, you're welcome ;-)

[GrassValley_KH]

Did your copy of EDIUS Pro come with a camera?

[tdtinker]

Did your copy of EDIUS Pro come with a camera?

I don't get it, how does this help this guy?
tdtinker

[GrassValley_KH]

I don't get it, how does this help this guy?
tdtinker

A promotion ran in European markets that offered a copy of EDIUS Pro with certain cameras. This special promotion was free of a dongle, if I have it right.

I want to confirm, because it has to be handled by that region's GV office.

[tdtinker]

Thank you, That clears that part of it for me.
tdtinker

[Flajster]

I purchase my Edius Pro 4 without camera, just a software, nothing alse.

[GrassValley_KH]

Two things to try.

1) Install the latest HASP HL driver for your USB dongle from here: http://www.aladdin.com/support/hasp/enduser.aspx

2) Run the program EDIUSLM.EXE off your v4.xx install cd and report what licenses are found on the dongle