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  • Freezing since windows 7

    I have been using Edius 6 since it came out on VISTA HOME PREMIUM 32 bit. All has been fine.. NOW, in the past 2 weeks I have upgraded my PC from VISTA to WINDOW 7 PRO 32 BIT. Ever since that, Edius 6 seems to freeze and stutter video more then it ever did with vista. In fact, tonight I was editing and playing a preview and marking in and out points and the entire program froze for no reason.

    Is there anything I need to do to get this to work properly on windows 7?

    Thanks....

  • #2
    First thing to try would be update your GPU driver to the latest WHQL version and report back.

    Any issues with still images on the timeline ? update quicktime.

    Are the any exclamation marks in the Device Manager ?

    Did the upgrade went smoothly, any freezes while upgrading forcing a restart / reboot ?

    Did you perform an upgrade install or a Format C: clean install ?

    Your System spec's please !!!

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    • #3
      Format C: clean install is the only way

      upgrade install is asking for trouble
      Anton Strauss
      Antons Video Productions - Sydney

      EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro 21H2

      Comment


      • #4
        UPGRADE WORKS 100% fine for every program EXCEPT EDIUS.. I am now installing the laster NVIDIA 9800GT drivers and then the 9800GT cuda drivers. we will see what happens.. never had this happen on vista...

        Comment


        • #5
          Maybe for you, you are lucky that upgrades in place for Windows works. It only cause me misery ... enough of that. I always do a clean install from now onwards.
          TingSern
          --------------------------------------
          Edius 9.4 Pro, Lenovo P72 workstation laptop, 64GB RAM, Xeon CPU, Windows 10 Pro (64 bits), 2 x 2TB Samsung M2.NVME and 1 x 4TB Samsung SSD internal. Panasonic UX180 camera, Blackmagic 4K Pocket Cinema, Blackmagic Pocket Cinema

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          • #6
            Originally posted by dahauss View Post
            UPGRADE WORKS 100% fine for every program EXCEPT EDIUS
            That means it didn't work 100% :)

            I have only once upgraded in my entire life, that was a vista laptop to 7 upgrade, free disc from manufacturer, can not clean install or something.

            I must admid after a 3 hour + upgrade process it works flawless but only word, exeleration and firefox are used on the machine.

            Every other pc I own has always had a clean instal from CD and nowadays DVD and that should be the only way for trouble free operation.

            Hopefully a GPU driver update will work for you.

            Comment


            • #7
              After re-reading your post I noticed a nVidia 9800 card in your system, when I installed win 7 fir the first time on 2 machines I also had nothing but freezes, it was due to the standard GPU driver that windows installs which the 9800 series doesn't like.

              You might have a chance after all :)

              Then again, if it was my pc I would do a clean install, no doubt regarding that.

              Format C: is my middle name :)

              Comment


              • #8
                Installed Latest 9800 GT Drivers.. How do I know what CUDA driver is installed?? There was the regular 9800GT drivers and then a different cuda driver but a lower version number.. latest 9800GT drivers still have issues with freezing.. I can use any other editing program and it works fine.. ONLY EDIUS 6 freezes while playing in the left preview and marking in and out points...

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                • #9
                  OK I checked and I have the latest NVIDIA 9800GT drivers that include the latest CUDA drivers.. BUT stil freezing.. never had this on VISTA...

                  Comment


                  • #10
                    Well, it appears if I Lower the amount of playback buffers it isnt freezing.. dont know why 512 works on vista but not on windows 7.. We'll see if it freezes...

                    UPDATE: this time froze playing back the timeline on the right hand window and then stuttered and froze.. then about 5 minutes later it unfroze and I could press play again...
                    Last edited by dahauss; 02-10-2011, 07:18 AM.

                    Comment


                    • #11
                      When you installed the latest driver, which version did you install ?

                      Also, did you first un-install the driver / physics stuff etc, all that belongs to nVidia needs to go !
                      Then reboot, confirm you're running a standard vga driver, only then proceed to install the latest driver for your card, then reboot.

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                      • #12
                        Originally posted by dahauss View Post
                        don't know why 5.12 works on vista but not on windows 7.. We'll see if it freezes...
                        Not sure if you are aware but we are at version 5.51, I can't remember exactly were Edius received it's Window 7 certified logo :) but I'm still pretty sure it was at 5.50, where it also received the booster ..............

                        Please download & install 5.51 and report back, its free so no excuse not to do it.

                        Why are there still so many users working with 5.10, 5.11, 5.12 ? is this to test our problem solving skills :)
                        Last edited by SoundFreak; 02-10-2011, 08:25 AM.

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                        • #13
                          I had freezes with Edius on Windows 7 - we have several systems, a mix of newer iCore and quadcore processors. We have nvidia fx cards in all our machines.

                          Our editors complained of freezing - which turned out (I think) to be the default autosave settings. I think default is 3 minutes or so. In win 7 you get the blue circle cursor for the length it takes to do the autosave - if you try to click around whilst autosaving you will confuse the system and it will take longer to get back to normal.

                          I've not heard much complaining yet since we set autosave to 180 minutes.
                          ¤ž€ß¤

                          Comment


                          • #14
                            Originally posted by xeberdee View Post
                            I've not heard much complaining yet since we set autosave to 180 minutes.
                            Wow, 180 minutes ................
                            On all my systems auto save is set to OFF, many years ago I have acostumed myself to CTRL+S after any labor intensive work, being it with Edius or any other software, as I worked on less than stable equipment at my previous jobs.

                            If your workstation is properly build, Edius (5.51) will not crash, not once.
                            If your systems has issues you might want to take a better look where the problem is introduced, window 7 is prone to temporarily freeze with faulty hardware and / or corrupt or wrongly installed drivers, make sure the foundation (your hardware & O.S.) is stable then so will be Edius (and others).

                            The makers of CS software are bashed on many forums yet it doesn't crash on my 2 systems, why could this be ..................

                            Comment


                            • #15
                              there is no autosave freeze in E5, this is something that came with E6, so I recommend to disable autosave if you need to get work done in E6 on time
                              Anton Strauss
                              Antons Video Productions - Sydney

                              EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro 21H2

                              Comment

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