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Surrender your Edius 5x Dongle when Upgrading

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  • Surrender your Edius 5x Dongle when Upgrading

    Hi Guys

    Is this correct?

    I have just been asked to contact customers who purchased the upgrade to 6 and get them to surrender their 5x dongles.... if this is the case it was not made clear in the promotional material we recieved with the upgrade requirements. Have I misslead my customers.

    Dave.
    Main Editor - Edius 8.53 AdobeCC Mini Monitor 4K Intel X99P SLI Intel Core i7 6800K CPU Gigabyte GTX980 SanDisk Ultra Video SSD 1XINTEL System SSD 16GB Kingston DDR4 2400 RAM VisTitle 2.8 Onboard Sound 10GBE LAN WIN10Pro 64bit

    Encoding - Gigabyte Z97X Gaming GT Intel 4790K CPU Gigabyte GTX550Ti Gigabyte GTX980 Western Digital HDD's LG Blu-ray drive, 16GB Kingston DDR3 1600 RAM BMD Mini Monitor 4K Edius 8.53 Creative Cloud Win 10 64bit Pro
    www.nakedeyedv.com

  • #2
    GV has never asked for dongles for upgrades...
    I have a key chain full!
    Rusty Rogers | Films
    >TYAN S7025 - 32GB RAM, 2 x Xeon X5690's, 4 x 10k video HD's, Win10 x64, BM DecklinkHD, nVidia TITAN, 12TB DroboPro w/iSCISI connection
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    An inglorious peace is better than a dishonorable war.
    Twain - "Glances at History" 1906

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    • #3
      Who contacted you can you send us this information?
      Please send this info via Pm. Thanks
      Steve

      Get Support or the Latest version of EDIUS:
      EDIUS support and Downloads

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      • #4
        Sometimes I wish they would ask for them :)
        Jerry
        Six Gill DV

        If you own the Tutorials and you need help, PM me.

        Vistitle YouTube Channel
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        Main System:: Azrock z690 Taichi, [email protected], 64gb ram, Lian Li Galahad 360mm in push pull, Lian Li 011 Dynamic XL ROG case, 13 Lian Infinity fans, Win11 Pro , Samsung 980 1tb boot NVME, 2TB Sabrent M.2 NVME, 2 TB WD 850x NVME, 1TB Samsung SSD, 12TB Raid 0, BM MINI MONITOR 4K, , Dual LG 27GK65S-B 144Hz monitors, GTX 1080ti SC Black Edius X.
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        • #5
          Surrender is such a strong word :D

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          • #6
            Something fishy here.

            Comment


            • #7
              Thanks guys.

              @Steve our suppliers are following the request back through the chain I will keep you posted once they have a reply.

              @Dave sorry for the emotive language....surrender!

              My concern was that I had missed some fine print and put folk in the wrong... in reality most will not install for a while at least and the option to go back is always good to have.

              Dave.
              Main Editor - Edius 8.53 AdobeCC Mini Monitor 4K Intel X99P SLI Intel Core i7 6800K CPU Gigabyte GTX980 SanDisk Ultra Video SSD 1XINTEL System SSD 16GB Kingston DDR4 2400 RAM VisTitle 2.8 Onboard Sound 10GBE LAN WIN10Pro 64bit

              Encoding - Gigabyte Z97X Gaming GT Intel 4790K CPU Gigabyte GTX550Ti Gigabyte GTX980 Western Digital HDD's LG Blu-ray drive, 16GB Kingston DDR3 1600 RAM BMD Mini Monitor 4K Edius 8.53 Creative Cloud Win 10 64bit Pro
              www.nakedeyedv.com

              Comment


              • #8
                I have heard no such thing Dave. If that changes, I will have a simple reply. -NO
                AMD Ryzen 9 5950X, RTX 3080, 64GB RAM, EDIUS X WG.

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                • #9
                  Hi Mark

                  Its kind of what I said...but using more words.

                  Best

                  Dave.
                  Main Editor - Edius 8.53 AdobeCC Mini Monitor 4K Intel X99P SLI Intel Core i7 6800K CPU Gigabyte GTX980 SanDisk Ultra Video SSD 1XINTEL System SSD 16GB Kingston DDR4 2400 RAM VisTitle 2.8 Onboard Sound 10GBE LAN WIN10Pro 64bit

                  Encoding - Gigabyte Z97X Gaming GT Intel 4790K CPU Gigabyte GTX550Ti Gigabyte GTX980 Western Digital HDD's LG Blu-ray drive, 16GB Kingston DDR3 1600 RAM BMD Mini Monitor 4K Edius 8.53 Creative Cloud Win 10 64bit Pro
                  www.nakedeyedv.com

                  Comment


                  • #10
                    All sorted... it seems like the request may have been misinterpreted and incorrectly passed on to us.... So there is 100% no requirement to return, submit or surrender previous version dongles upon upgrade to 6. Appologies if I have caused any confusion.

                    Thanks GV for quick confirmation.

                    Best

                    Dave.
                    Main Editor - Edius 8.53 AdobeCC Mini Monitor 4K Intel X99P SLI Intel Core i7 6800K CPU Gigabyte GTX980 SanDisk Ultra Video SSD 1XINTEL System SSD 16GB Kingston DDR4 2400 RAM VisTitle 2.8 Onboard Sound 10GBE LAN WIN10Pro 64bit

                    Encoding - Gigabyte Z97X Gaming GT Intel 4790K CPU Gigabyte GTX550Ti Gigabyte GTX980 Western Digital HDD's LG Blu-ray drive, 16GB Kingston DDR3 1600 RAM BMD Mini Monitor 4K Edius 8.53 Creative Cloud Win 10 64bit Pro
                    www.nakedeyedv.com

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