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  • can't log in on web site

    is anyone else having trouble when they try to log in to dwnload 4.5? I have an account and my products registered, but I keep getting taken to the page that asks me to create an account. is the site down??

  • #2
    Must be down- thankfully I already downloaded and it didn't look like that.

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    • #3
      Hm.. is realy Down!!I have also problems to login!! :(
      GV please.. repair the site!!!
      We are all waiting for the download!!

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      • #4
        I think the server is on the west coast, and it's 12AM here (Pacific Time). It should be fixed by tomorrow morning, it was probably overloaded.

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        • #5
          Originally posted by STORMDAVE View Post
          I think the server is on the west coast, and it's 12AM here (Pacific Time). It should be fixed by tomorrow morning, it was probably overloaded.
          The Server is currently down and should be up as soon as possible.

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          • #6
            Server Down

            The server is still down! Here is 14:25 pm.. when do you think will be again working???
            Thank you!

            Raf

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            • #7
              Par for the course. Still down....
              Windows 10 Pro. Gigabyte Z370 Aorus Ultra Gaming mainboard, Intel i7-8700K processor, 32GB DDR4 3200MHz RAM, Radeon R9 270 2GB DDR5 Graphics.
              Samsung SSD Drives for system and mixture of SSD and 7200 SATA for video storage.

              Edius 9.50. Blackmagic Intensity Pro 4k
              Dublin, Ireland. PAL.

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              • #8
                It is still down. I'm waiting...

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                • #9
                  This issue is being investigated right now. It's a little more serious than a typical database hiccup.

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                  • #10
                    Wow, what a luck! Just the day of the release.... Still down :-(

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                    • #11
                      Yes, very bad timing! Hopefully will be back online later today.

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                      • #12
                        Sabbotage! It must be Apple's fault. They just lunch a new iMac and want all attention for their own... so all servers are down except Mac's. :)

                        Ahh Just kidding. I'm despperate refreshing the page every single second -refresh .... nah still down.

                        refresh.... down

                        refresh.... down

                        refresh... down



                        Alex

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                        • #13
                          Refreshing is probably not going to do much for you other than get a cramp in your hand and wear off the lettering on the "F5" key.

                          I'll post back here once it comes back online.

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                          • #14
                            I'll post back here once it comes back online.
                            Is there no mirror to download from? Still waiting...

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                            • #15
                              Waiting...a little bit too long!! Any alternative server to use in these occasions? Strange... :-/

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