Restore Jpeg not allowed?

[Jared McClure]

I have a project where I was given jpg's to work with. I know, I know. I broke a cardinal rule by not converting them to tga files before import into Edius. Now Edius shows them as missing when I've reopened the project. The restoration box shows them in the correct location but when I try to complete the restoration, the "open" button is greyed out and the file cannot be restored. Is this a bug, or is there some nifty work around for this?

[SRsupport]

Select the all shft click and point the restore to the folder. It will search the folder and restore them.
No need to transfer to tga. We use them all the time without any problem.

[Jared McClure]

Select the all shft click and point the restore to the folder. It will search the folder and restore them.
No need to transfer to tga. We use them all the time without any problem.

Thanks, but it's a complete no go here. I restore files all the time, just not jpegs. They show up in the folder but when I click on them the "open" button is greyed out. Without being able to select open I don't know how else to restore them. If it's not jpegs, then perhaps something else that is causing the problem?

[SRsupport]

I am not directing you to restore them at file level. In the restore box you have folder. Tell the restore dailogue to use folder not file. That way your not opening them (restoring them file by file) but telling the restore to look in the folder.
Can your try that?

@your picture that is so not what I am telling you to do.
when the restore comes up
1 shift select all the pictures that are off line in the restore box
2 go to restore method choose RELINK SELECT FOLDER
3 you'll see a different picture then the one you posted
4 choose the folder
5 look if edius restores

[Jared McClure]

I am not directing you to restore them at file level. In the restore box you have folder. Tell the restore dailogue to use folder not file. That way your not opening them (restoring them file by file) but telling the restore to look in the folder.
Can your try that?

SR. Again, thank you, but it does the same thing at the folder level as well.

[SRsupport]

Ok copy the folder and put it on the root .
Then try the restore from folder.

If that doesn't work rename the folder (on the root) and try restore select folder again.

[Jared McClure]

Nope. Same problem. I copied the jpeg folder to the local machine onto the same drive as the project file. No good.

[SRsupport]

OK then I'll have to see If I can reproduce it. Unfortunately I don't have edius on this notebook.

One suggestion go to the auto save folder at open the project 1 version before the one you have problems with now. The back up also has copies. At least you can get up and running then.

Sorry that we could not solve this :)

SR

[Jared McClure]

All the previous versions are calling for the restoration as well. I can't figure it out. All the avi files restore just fine. It's only the jpegs that won't. Do you think individual file size of the jpegs may be a factor? They are downres'd already, I can't think of any other reason.

[SRsupport]

If file sizes don't match Edius won't restore.
We all want Edius to be less strict about that. ( for now it is very strict)
If you had the jpegs bigger and you did something that changed the file size you have a problem. Well let me be clear on that: It was a problem at some point I'm not 100% sure it changed.

SR

[Jared McClure]

Yeah. I've been with Edius since version 1. I've been held hostage in the past with projects that demanded the exact original file. I didn't change any sizes. One more thought though as I rack my brain, I did do a system restore a day ago to a point before the project was created. Could that have any bearing?

[GrassValley_BH]

Possibly... was that also before you installed whatever version of EDIUS you were running when you created the project? Might be worth doing an EDIUS update "over the top" just to make sure you're on the same page.

[FragileFilms]

By any chance are the jpg's stored on a folder on the desktop? I've had this exact same problem before. My stills were in a folder on the desktop and i couldn't restore them. I moved the folder to my media drive and tried restore again and it worked fine....

[Jared McClure]

The restore was not to any time before I installed Edius. In fact, I've been waiting to update directly to 4.5, so I 've been running the same version for quite a while without any problems. I uninstalled completely twice, with registry edits and still had the same problem. I finally updated to 4.24 and the problem disappeared. Thanks for the tip.