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Edius 5.51 install problem. Help

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  • Edius 5.51 install problem. Help

    Hi...

    Just tried to install the 5.51 edius update and got this error message. Any help appreciated. (I do have 5.10 installed and runs fine)

    >SetupNew\setup.cpp (138)
    PAPP:
    PVENDOR:
    PGUID:
    $14.0.0.162
    @Windows XP Service Pack 3(2600) IE 8.0.6001.18702

    What does this mean?

    Regards,

    Sheeba
    Edius 9.3, ProASUS TUF X299 Mark I LGA2066 DDR4 M.2 USB 3.1 Dual LAN X299 ATX Motherboard, Intell Core i7-7820 X Skylake-X 8-Core 3.6 GHz processor, GTX 1070, 500 GB Samsung 850 EVO SSD), 4TB WD Enterprise HD, 16 GB Ram, 2 LG DVD burners, Win10 Pro. Intensity Shuttle. Vitascene V.3. Vistitle 2.8 +

  • #2
    empty the hidden temp folder and then try again

    if it fails again, you have a corrupt download, possibly caused by a download manager software
    Anton Strauss
    Antons Video Productions - Sydney

    EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

    Comment


    • #3
      Thanks for reply Anton.
      Where is the hidden temp folder?

      Sheeba
      Edius 9.3, ProASUS TUF X299 Mark I LGA2066 DDR4 M.2 USB 3.1 Dual LAN X299 ATX Motherboard, Intell Core i7-7820 X Skylake-X 8-Core 3.6 GHz processor, GTX 1070, 500 GB Samsung 850 EVO SSD), 4TB WD Enterprise HD, 16 GB Ram, 2 LG DVD burners, Win10 Pro. Intensity Shuttle. Vitascene V.3. Vistitle 2.8 +

      Comment


      • #4
        In Win 7 it is Computer>name>Users>AppData>Local>Temp

        Comment


        • #5
          I have windows XP Pro. In my computer I have a C hard drive (for programs) and an E raid.

          Thanks pjsssss

          I'm not that computer tech savy......
          I did search for "temp" on my computer and jeez, there are lots of temp folders....so if anyone can give me a path to the correct temp folder I'd appreciate it.

          Sheeba
          Last edited by Sheeba; 09-07-2010, 09:04 PM.
          Edius 9.3, ProASUS TUF X299 Mark I LGA2066 DDR4 M.2 USB 3.1 Dual LAN X299 ATX Motherboard, Intell Core i7-7820 X Skylake-X 8-Core 3.6 GHz processor, GTX 1070, 500 GB Samsung 850 EVO SSD), 4TB WD Enterprise HD, 16 GB Ram, 2 LG DVD burners, Win10 Pro. Intensity Shuttle. Vitascene V.3. Vistitle 2.8 +

          Comment


          • #6
            "C:\Documents and Settings\Anton\Local Settings\Temp"

            you need to enable show hidden files and folders in windows explorer, tools, folder options, view

            create a shortcut on your desktop and empty the folder daily
            Anton Strauss
            Antons Video Productions - Sydney

            EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

            Comment


            • #7
              Thanks Anton and Pjssss....

              Success!!

              I'm not sure what made the difference because I did delete all items in the temp folder.

              BUT- the Edius 5.51 install directions said to "run the SetupManagerForEdius.exe file."
              I right-clicked that file and had menu choices of "run as.." or "open."

              I was selecting "run as...."
              and the update would not install.

              For the heck of it, I selected open...and it installed fine.

              So when the install update directions say run the file, I should "open" the file vs "run as.."?




              Appreciate the help.

              Regards,

              Sheeba
              Last edited by Sheeba; 09-08-2010, 11:42 PM.
              Edius 9.3, ProASUS TUF X299 Mark I LGA2066 DDR4 M.2 USB 3.1 Dual LAN X299 ATX Motherboard, Intell Core i7-7820 X Skylake-X 8-Core 3.6 GHz processor, GTX 1070, 500 GB Samsung 850 EVO SSD), 4TB WD Enterprise HD, 16 GB Ram, 2 LG DVD burners, Win10 Pro. Intensity Shuttle. Vitascene V.3. Vistitle 2.8 +

              Comment


              • #8
                Originally posted by Sheeba View Post
                Thanks Anton and Pjssss....

                Success!!

                I'm not sure what made the difference because I did delete all items in the temp folder.

                BUT- the Edius 5.51 install directions said to "run the SetupManagerForEdius.exe file."
                I right-clicked that file and had menu choices of "run as.." or "open."

                I was selecting "run as...."
                and the update would not install.

                For the heck of it, I selected open...and it installed fine.

                So when the install update directions say run the file, I should "open" the file vs "run as.."?




                Appreciate the help.

                Regards,

                Sheeba

                "double click the file" would be a more appropriate description, at least that is what 99% would do
                Anton Strauss
                Antons Video Productions - Sydney

                EDIUS X WG with BM Mini Monitor 4k and BM Mini Recorder, Gigabyte X299 UD4 Pro, Intel Core i9 9960X 16 Core, 32 Threads @ 4.3Ghz, Corsair Water Cooling, Gigabyte RTX-2070 Super 3X 8GB Video Card, Samsung 860 Pro 512GB SSD for System, 8TB Samsung Raid0 SSD for Video, 2 Pioneer BDR-209 Blu-ray/DVD burners, Hotswap Bay for 3.5" Sata and 2.5" SSD, Phanteks Enthoo Pro XL Tower, Corsair 32GB DDR4 Ram, Win10 Pro

                Comment

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