Edius 4 and dvx problem

[macchia]

Hello, my name is macchia I have a problem whit canopus dvx :

The pc configuration is : Mother board asus p5b, cpu intel E6600, vga Ati
1950pro, 2 gb ram team group, OS Windows xp professional sp 2. (this
configuration is perfectly compatible with the card dvx ).

when I launch the program edius pro 4, me appears the error message that
I attach.

Over the card there are two led, a red one and one green that constantly
remains ignited, that red one seems to indicate an error hardware.

I have tested the card also on others two PC and the same error appears me.

who succeeds to help me?


ERROR :

Tipo evento: Errore
Origine evento: Application Error
Categoria evento: Nessuno
ID evento: 1000
Data: 25/07/2002
Ora: 21.44.24
Utente: N/D
Computer: ALBERTO-7F2BDA4
Descrizione:
Applicazione che ha provocato l'errore edius.exe, versione 4.0.0.2, modulo che ha provocato l'errore dvxcore.dll, versione 1.0.0.300, indirizzo errore 0x0000980c.

Per ulteriori informazioni, consultare la Guida in linea e supporto tecnico all'indirizzo http://go.microsoft.com/fwlink/events.asp.
Dati:
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 69646520 652e7375 34206578
0020: 302e302e 6920322e 7664206e 726f6378
0030: 6c642e65 2e31206c 2e302e30 20303033
0040: 6f207461 65736666 30302074 38393030
0050: 0a0d6330

[GrassValley_KH]

Hi Macchia,

Have you contacted your local support office in Italy? It sounds like you may indeed have a fault with your EDIUS DVX hardware. They can assist you further.

[macchia]

Hi,
Thanks for the council, task then that it is just a problem hardware and I will ask they attendance.

macchia

[igrigirov]

Hi, i have similar problem with DVX. 2 days ago Edius4 cant start and windows shows "Error in dvxcore.dll". I try on win 2000 and XP, latest drivers, updated Edius but no luck. Today will check this on other pc and will call to local support.
Is there any soft to test hardware?

[Doblus]

Hi I have same problem with DVX. Edius4 cant start and windows shows "Error in dvxcore.dll" My dealer send me firmware update. But after 3-4 days is problem back. Any idea? PLS

[macchia]

HELLO boys, my store says that it is a problem hardware of the dvx, but please is kept informs to you in order to resolve our common problem. I have tried the card in 2 PC various but nothing fortune.

macchia

[igrigirov]

Changing firmware works fine. Hope DVX will work more than few days. @Doblus try again to flash firmware. Maybe its common bug in this cards :(
Will keep you inform about my card status.

[macchia]

Hi igrigirov,
you speak about firmware of the dvx? how I make, where the download? You can explain to me as I must make. Thanks many to all for your contributions to a common problem.

Macchia

[MegaNLE]

Hi igrigirov,
you speak about firmware of the dvx? how I make, where the download? You can explain to me as I must make. Thanks many to all for your contributions to a common problem.

Macchia

Hi!
I have the same problem with DVX board. Where I can find the bios update?
Hope it fix my card.
Thanks in advance.

[igrigirov]

You must call your local support center. They will give you firm fix and any kind of help. Dont do anything without their knowedge couse you may loose warranty :)
Regards

[macchia]

hello igrigov,

you successful to resolve your problem? you refer to firmware of the card dvx or the card mother? my attendance does not succeed to help me. that one of your country what says to you? it is a problem hardware or software? thanks
macchia

[igrigirov]

They send me file "WinUpdater.EXE" (DVX-E1 firmware updater - 224k) file ver 1.1.0.0. This corrects problems with edius and xp. Its mystery to me how can firmware crash when 3-4 weeks was ok. After update things are ok.

[macchia]

I igriginov,
tanks for the information.
you could for courtesy send also me the Winupdater rows about which it speaks? Here from my attendance I do not receive no aid.
You would make a greatest favor me, my email is :

[email protected]

[magix_2004]

I igriginov,
tanks for the information.
you could for courtesy send also me the Winupdater rows about which it speaks? Here from my attendance I do not receive no aid.
You would make a greatest favor me, my email is :

[email protected]

Hi
please send me too

[email protected]
regards
Majid

[charlie]

Hello, also I have the same problem!
Thanks

[email protected]