Problem with EDIUS 4

[mohafib]

This is the problem with our Edius 4 whenever we are trying to start it, it will show us this message EDIUS.exe has encountered a problem and needs to close. We are sorry for the inconvenience. Send or Not Send Please Help us.

we search on the forum for the solution but couldn't find it.

[pjsssss]

We need a whole lot more information than that.

[mohafib]

Re: Prob with Edius 4

As we said yesterday, we were unable to work with EDIUS 4.Whenever we we try to start it,it will not and the following message will pop up EDIUS.exe has encountered a problem and needs to close. We are sorry for the inconvenience. Send or Not Send.Since this is our first time of using EDIUS we really don't know what to do.The following is the specification of our system and the EDIUS 4.

Microsoft Windows XP Professional, Version 2002, Service Pack 2, Pentium (R) D CPU 3.41GHz, Memory 2.00GB.

The Motherboard P5K/EPU Specification summary:
LGA775 socket for Intel (R) Core tm2 Quad/Core tm 2 Extreme/Coretm2 Duo/Pentium(R) Extreme/Pentium(R) D/Pentium (R) 4 Processors. Supports FSB 1333/1066/800 MHz.

CHIPSET: Intel(R) P35/ICH9 with Intel(R) Fast Memory Access Technology.
MEMORY: 4x DIMM, max. 8GB, DDR2 *1066/800/667MHz, non-ECC, un-buffered memory. Dual channel memory architecture.

EXPANSION SLOTS: 2x PCle x 16 (blue @ mode, black @ x4 or x1 mode), 2xPCle x1, 2x PCi 2.2.
STORAGE: Southbridge. 4 x SATA 3.0 Gb/s port

LAN: Marvell 88SE6102 PATA controller
1 x UltraDMA 133/100/66 for up to 2 PATA devices

Audio: Realtek ALC883 8-channel High Definition Audio CODEC
supports Enumeration, Multi-streaming technologies
-Coavial S/PDIF out port at back I/O

[bobbyd]

Problem with EDIUS 4

Just a guess. Upgrade Windows to service pack 3.

[SRsupport]

WHich version of EDIUS 4 are you running?

[tingsern]

Can upgrade to EDIUS 4.61? Get to Canopus website and download the update. You have to register yourself first before you can get access to the link.

[mohafib]

Re: Prob with Edius 4

We're using Canopus Edius Version 4.5

[tingsern]

Can you download 4.61 and upgrade your EDIUS? Has EDIUS 4.5 ever been working before on this computer? If yes, what have you changed then?

[mohafib]

Re: Prob with Edius 4

Nothing has been changed

[SRsupport]

I would suggest :
1 uninstall edius
2 Unistall thirdparty stuff.
3 Insert dongle
4 install 4.5
5 update to 4.61

[rabiyyat]

Frames Dropping

I would suggest :
1 uninstall edius
2 Unistall thirdparty stuff.
3 Insert dongle
4 install 4.5
5 update to 4.61

Thanks 4 the support u give me, my edius now it's working. But when am trying to capture my frames is dropping, i have attached the bmp file for further necessary action and advice pls. thanks

[antonsvideo]

your bmp looks fine, it is simply saying that the files are divided at camera start and stop points, this is normal if you have set that up in application settings, deck settings

there you can change to get a continuous file

I prefer a new file with every camera start/stop, it make sense for editing

[rabiyyat]

wat do u mean by "I prefer a new file with every camera start/stop?" antonsvideo, sorry am new in editing with edius

[antonsvideo]

Edius has the capability to detect where the camera operator pushed start and stop

Edius can then create a new file for each start stop sequence, this is enabled in your case and my case and I like it like that, example: camera start, close up of beer bottle opening, camera stop, now I have a clip in the bin of the beer bottle opening, I don't need to find it by scrubbing through a large clip of the whole tape

if you rather have one file of the whole capture, go to application settings, deck settings, and untick all the divide options

does that make sense