Announcement

Collapse
No announcement yet.

EDIUS NX Installation Help Needed

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • EDIUS NX Installation Help Needed

    Hi,

    I have been using EDIUS NX boards for more than one year (I have one PCI-X and One PCIe board).

    I am facing an installation problem after I formatted my hard disk and tried to re-install the drivers in a fresh copy of windows. I did not add or remove any hardware, just formatted my drive. Now the NX Board would not install properly. ADVC software reports the device cannot be found. Under Device Manager, there is H2-EX and Texas Instrument (TI) compatible firewire (This one may belong to my Motherboard) but nothing else.

    I tried moving the card to diffrent slots but it did not work.

    My System Configuration is:

    Pentium E-6600
    Asus P5W64WS
    2 GB (2 x 1 GB) DDR2 667 RAM
    160 GB System Drive
    2 x 320 GB Video Drive
    NVIDIA GeForce 7300 GT 256 MB PCIe Graphics (XFX)
    420 Watt Power Supply
    ASUS 16 X DVD Writer

    Please suggest troubleshooting steps, checklist, whatever. I am in big problem.

    P.S. I live in Bangladesh with very little access to official support and help from you guys would mean a lot.

    Mods: Please feel free to relocate this message to more appropriate thread (If Required)

  • #2
    What happens when you start the ADVC mode controller a second time?

    Comment


    • #3
      After you install the Edius Software, you will need to go into your Edius folder and find the Drivers subfolder. Once you run the driver setup, the hardware should be installed and accessible inside of Edius.

      Ashley Guy
      www.GuyGraphics.com
      866.343.9515
      Ashley Guy
      Guy Graphics, Inc.
      Canopus System Integrator
      www.guygraphics.com
      Toll-free: 866-343-9515
      email: [email protected]

      Comment


      • #4
        Zorro: It does the same. I am certain the driver is not loading.

        Ashley: Opening Edius, I only get GENERIC OHCI Input/Output. NX is not showing.

        Is there any software utility to check the problem? Anything else I can do. I already reinstalled Windows twice trying to sort out this problem.

        Comment


        • #5
          Ashley (the Guru) Guy is 100% correct.
          Because the NX appears in the Device Manager, Windows also has installed NX correctly. Hang in there...

          Rusty
          Rusty Rogers | Films
          >TYAN S7025 - 32GB RAM, 2 x Xeon X5690's, 4 x 10k video HD's, Win10 x64, BM DecklinkHD, nVidia TITAN, 12TB DroboPro w/iSCISI connection
          >RAZER BLADE - QHD+ - 16GB RAM, i7-6700HQ Quad, 512GB SSD, Win10 x64, GeForce GTX 1060 6GB

          An inglorious peace is better than a dishonorable war.
          Twain - "Glances at History" 1906

          Comment


          • #6
            Hey man, I feel your pain.
            This is a very common issue.
            It is because the Edius installer does not correctly install the hardware drivers.
            A. Edius is installed and working correctly.
            B. Windows DOES see the NX Hardware.

            Now you must connect them.
            Go inside Edius folder and find the drivers folder.
            You'll find some folders for your hardware.
            Open that folder and run the setup.

            After you do it and reboot the machine, you'll find the output devices inside Edius.

            Ahley Guy
            www.GuyGraphics.com
            866.343.9515
            Ashley Guy
            Guy Graphics, Inc.
            Canopus System Integrator
            www.guygraphics.com
            Toll-free: 866-343-9515
            email: [email protected]

            Comment


            • #7
              Originally posted by AshleyGuy View Post
              Hey man, I feel your pain.
              This is a very common issue.
              It is because the Edius installer does not correctly install the hardware drivers.
              A. Edius is installed and working correctly.
              B. Windows DOES see the NX Hardware.

              Now you must connect them.
              Go inside Edius folder and find the drivers folder.
              You'll find some folders for your hardware.
              Open that folder and run the setup.

              After you do it and reboot the machine, you'll find the output devices inside Edius.


              Ahley Guy
              www.GuyGraphics.com
              866.343.9515
              Thanks a lot for the suggestion, it worked perfectly. If this is a common issue, I think it should be addressed in Canopus FAQ / Troubleshooting etc. pages with sufficient emphasis.

              Comment


              • #8
                With as often as it does happen, I am surprised it hasn't been fixed. Hey Moderators, let's get this listed in the FAQ!

                Ashley Guy
                www.GuyGraphics.com
                866.343.9515
                Ashley Guy
                Guy Graphics, Inc.
                Canopus System Integrator
                www.guygraphics.com
                Toll-free: 866-343-9515
                email: [email protected]

                Comment

                Working...
                X