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problem capturing in 5.0 via camera

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  • problem capturing in 5.0 via camera

    have a friend with a new dell quad core trying to capture footage off a pd170 thru firewire port. theres a front and rear firewire port.he has tried both and camera isnt recognized, so no capture.
    since i dont have 5.0 yet to walk him thru this., could someone thats up on the 5.0 version give me the exact steps to tell him from once he plugs in firewire cable from camera , so he can capture,hes using vista.
    does it matter using front or back??
    step by step would be great
    thanks
    jim

    he would use ohci as he doesnt have a card in computer

  • #2
    Tell him to install service pack 1
    Then ask him if widows sees the camera.
    If so he will see it in EDIUS.
    Steve
    EDIUS Trainer, Grass Cutter Gold
    A proud EDIUS EDITOR
    For more information on the Grass Cutter program please visit: http://www.grass-cutters.net

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    • #3
      service pack 1 for vista?where does he get it? its not with it already?

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      • #4
        I don't know if he has service pack one ..I just looked in my crystal ball but it was foggy.

        Better ask him if his vista has service pack one.
        If it does ask him if Vista sees the camcorder.

        Because if Vista does not see the camcorder we can write all day how it should work in Edius but it will never work in that scenario as you might imagine. :)
        Last edited by SRsupport; 02-14-2009, 02:52 AM.
        Steve
        EDIUS Trainer, Grass Cutter Gold
        A proud EDIUS EDITOR
        For more information on the Grass Cutter program please visit: http://www.grass-cutters.net

        Comment


        • #5
          Originally posted by jimstamos View Post
          service pack 1 for vista?where does he get it? its not with it already?
          I would say from Microsoft..
          Main system, Supermicro X8DAH+,Dual Xeon X5680 cpu's 24 cores,2x1400watt power supplys,SC747TG-R1400B-SQ Case,192GB 1333mhz ECC Registered ram,8 x 480GB Intel 520 SSD drives,Windows 7 64 bit ultimate, GTX 670 4GB ,2 x Sony BWU300S Blu-Ray burners, 1x Sony DVD burner,LSI 9266 Raid Controller with Cache vault & fast path Lic, ESI MayaE Audio,HD Spark,Blackmagic intensity Pro,TMPGenc 5,Episode Pro 6,Sorenson 9 Pro,Alcohol 120 V2, Edius 6.53,Dell 27"LCD,HD Spark, Powershield 3000VA UPS.

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