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I need help with the ADVC 55

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  • I need help with the ADVC 55

    I just bought it...Seriously like 3 days ago.
    It was working fine and then it just stopped. The light wont come on. I have it plugged in right and everything. I am VERY mad. Any help?

  • #2
    Try it on another computer if you can, then take a nap and when you wake up give Tech Support a call.

    Waiting for forum responses when you're already mad will just make you madder.

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    • #3
      I'm not so happy to see that message ...
      I also have the ADVC-55 and teh same is working for 2 tape without any problems ... but now doesn't work any more !
      The light flashing green-red and during the conversion I lose frames and the sound was corrupted
      Your problem it seam taht ADVC-55 have some big problem
      Canopus I WANT and RMA !

      PLEASE

      Luca

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      • #4
        Sounds like something's conflicting with your capture software, or perhaps your video input signal's sync is inadequate.

        There's also a possibility that your Firewire bus isn't providing enough power.

        Try a simple capture application like WinDV.

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        • #5
          Sorry I tryed with my ADVC-55 and WinDV software ... NOTHING !
          The led of the ADVC-55 is always RED and nothing can be captured ...
          Tha ADVC-55 DOSEN'T WORK !

          Luca

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          • #6
            In that case, it sounds like a failure of the ADVC unit itself. Set up an RMA with your local dealer/distributor once they are available.

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