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ADVC 300 frustrations

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  • John_Glantz
    replied
    It's on the drive. :-)

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  • GrassValley_BH
    replied
    I'm not sure if it comes on the included CD... but you can download it from the Seagate website:
    http://www.seagate.com/ww/v/index.js...00dd04090aRCRD

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  • jjccl
    replied
    John, I don't recall any software coming in the box. I'm hunting now. I'm usually pretty good about that, but ... age has a way. :)

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  • John_Glantz
    replied
    Use the seagate tools utility that came with the drive to disable the sleep function.

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  • jjccl
    replied
    Will do Brandon, btw, I also have two PATA internal drives that I've put in external usb2 enclosures, never a problem with them either. Crazy ... maybe the SATA thing is the issue.

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  • GrassValley_BH
    replied
    I'd also try a RAM check with MemTest86+ just in case it's a system RAM problem.

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  • jjccl
    replied
    Thats worth a try for sure Brandon, I'm going to get a card. The two Western Digital Hds run fine off these USB ports but this step seems an inexpensive and logical next move in figuring it out.

    Did i mention these Seagate drives seem to do fine with small files. Its when they have to write very large files that the problem manifests itself, whether its a capture or even an AVI backup from a different HD. The file system is of course NTFS. I'm going to try a card though, its a good idea.

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  • GrassValley_BH
    replied
    By "bridge chip" I meant the chip that translate the drive interface to the external interface. In your case it'd be the SATA-USB bridge chip, but you already tried the Vantec adapter, and it's happened with two different drives so that eliminates the drive itself.

    There's the possibility that the Seagate enclosure and Vantec enclosure both use the same bridge chip, but I suspect it's more likely that your USB interface on your PC is to blame.

    If you have a free PCI slot I'd go get a USB 2.0 card (preferably one with an internal USB port - it's a good place to put your EDIUS dongle) and give that a try. Sometimes motherboard USB goes bad - for a variety of reasons, but usually it's because of insufficient power (may or may not relate to the PC's power supply).

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  • jjccl
    replied
    This has happened with two seperate and brand new Seagate FreeAgent external USB drives. Also, the reason I disassembled them and bought the Vantec power supply was in an attempt to eliminate the one that came with the drive.

    When you say bridge chip, you mean "as in" southbridge, northbridge chips on the mother board?

    In my web searching for answers, I came across someone who ultimately relented to say it was a drive incompatibility issue with the PC. Perhaps thats not far from what you mention about bridge sets.

    OH well I have two brand new 500 gig paperweights. :)

    Leave a comment:


  • GrassValley_BH
    replied
    Alternatively, if you have a separate USB interface (card or bus), try the drive on there. It might be a flakey USB power issue.

    I just had to install a separate FireWire card in one of my machines because the on-board FireWire didn't reliably power my iSight camera. It'd work, except the green LED on the camera wouldn't light and the video signal had bad sync (the picture wasn't stable on the bottom half of the frame). Connected the camera to the FireWire card (with external power) and it's fine.

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  • GrassValley_BH
    replied
    Delayed Write Failure is usually the sign of a drive going bad, though for removable drives it can also point to a faulty bridge chip.

    Does your system have SATA? If so, connect the drive directly via SATA and run the diagnostics from the manufacturer's site. I suspect you have a drive going bad.

    Leave a comment:


  • jjccl
    replied
    Hi John, they are black free agent ( I believe) 500g.

    I went so far as to disassemble the enclosure to find a regular SATA hd inside. I proceeded to purchase from NewEgg.com, a Vantec adapter. This one ...

    http://www.newegg.com/Product/Produc...82E16812232002

    And I just ran the thing like it was a regular internal drive. Same problem.

    I don't know of any sleep settings other than the one Windows provides, its set to never. ( I think) :(

    Leave a comment:


  • John_Glantz
    replied
    Is the seagate drive the sort of square looking silver cases with rounded corners? If so then this drive is NOT good for video as I have two of these 500GB and they will sleep and you cannot adjust them. However the new Free Agent drives can be set to not sleep.

    Leave a comment:


  • jjccl
    replied
    Just a quick note back, 8 more hrs of analog capture and no further symptoms. Brandon, at the risk of jinxing myself, it seems you may have hit the nail on the head. (knock on wood)

    Can this dip switch change help problems with "delayed write failure" errors to hard drives?

    This I believe is unreleated, but I have always used Western Digital USB2 hds to capture and never a problem.

    Shortly after this dropped video issue, I also purchased a Seagate external USB2 drive that constantly generated an on screen error message of "delayed write failure"

    I have my write back cache disabled, I have the WindowsXP recovery disabled, but that Seagate drive doesn't seem to like my system.

    I'm curious if this dip switch change may answer this issue as well.

    I'm too chicken to try the Seagate drive again. :)

    Thanks much for your help!

    Leave a comment:


  • jjccl
    replied
    Two more VHS conversions. one 2hrs, and one 1hr. No problems. :) I'm beginning to develop a false sense of security here .... :D

    Leave a comment:

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