greetings! i am a noob to canopus vid capture. i am having some trouble with a new install.
my system: intel e6850 core duo cpu. 4 gb ram. 500 mb hard drive. fresh install of (legal) XP home (new desk top computer system, < 1 week old!).
i have installed the edius neo software that came with the advc55.
when i connect the advc55 to a FW port i get the following notice on the system tray:
new hardware detected: 0020110114007E5B
then i get the following dialog box:
found new hardware wizard
this wizard helps you install software for:
0020110114007E5B
(bla bla)
X install the software automatically (recommended)
0 install from a list or specific location
click next to continue
[next>] [cancel]
after clicking next, the system will grind for 30 sec or so and then report drivers not found.
there don't appear to be any drivers on the supplied cdrom (that i can find). i took a close look at your downloads section and there are no drivers listed for the advc55.
i spent a great deal of time groping around in the edius neo software. after locating the utility that allows for configuring input/output devices, all that are shown are 2 generic sources. there appears to be no way to add the advc55 and the config utility can not see the advc55.
i am out of air-speed, altitude, and ideas...
any suggestions?
many thanks,
dennis dodd
my system: intel e6850 core duo cpu. 4 gb ram. 500 mb hard drive. fresh install of (legal) XP home (new desk top computer system, < 1 week old!).
i have installed the edius neo software that came with the advc55.
when i connect the advc55 to a FW port i get the following notice on the system tray:
new hardware detected: 0020110114007E5B
then i get the following dialog box:
found new hardware wizard
this wizard helps you install software for:
0020110114007E5B
(bla bla)
X install the software automatically (recommended)
0 install from a list or specific location
click next to continue
[next>] [cancel]
after clicking next, the system will grind for 30 sec or so and then report drivers not found.
there don't appear to be any drivers on the supplied cdrom (that i can find). i took a close look at your downloads section and there are no drivers listed for the advc55.
i spent a great deal of time groping around in the edius neo software. after locating the utility that allows for configuring input/output devices, all that are shown are 2 generic sources. there appears to be no way to add the advc55 and the config utility can not see the advc55.
i am out of air-speed, altitude, and ideas...
any suggestions?
many thanks,
dennis dodd
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