Grass Valley Forums Facebook   Twitter   YouTube  

Go Back   Grass Valley Forums > Editors > EDIUS: Compatible Third Party Products

Reply
 
Thread Tools Display Modes
Old 02-12-2013, 12:38 AM   #1
createmedia
Senior Member
 
Join Date: May 2007
Location: Four Marks, Alton, UK
Posts: 190
Default 3rd party plugins Crashes Edius 6.52

Heroglyph 4.0198 instantly crashes Edius. As soon as the H banner appears Edius has stopped working message appears.

Any ideas?

Faulting application name: EDIUS.exe, version: 7.0.2.13, time stamp: 0x50786728
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x2ea8
Faulting application start time: 0x01ce08b172513dfb
Faulting application path: C:\Program Files (x86)\Grass Valley\EDIUS 6.5\EDIUS.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: f39f4e36-74a4-11e2-b28f-78acc03c2f0a

Also Gen Arts Sapphire Scan lines is Ok but ditto Vignette crashes Edius.

HPZ800 dual 6 core CPU 24GB RAM win 7 64Bit

Also Izotope Ozone (recommended replacement for old Izotope bundle) crashes Edius if I double click filter whilst time line is playing
__________________
Systems 1-3 Edius 6.08 RX-E1 + HDBX1000 MIP in HP xw8600 dual X5492 CPU 8 cores, 8Gig RAM, Quadro FX3700. System 4 HPZ800 with dual 5650 CPU - 24 logical cores Edius 7.2 Storm Elite 3G 24 Gigs RAM Nvidia Quadro FX 3800 50 inch viewing plasma. All systems Fibred to central media pool - 5TB Axus Yotta RAID via QLogic Fibre Switch. Central VCR rack plus YUV & audio to viewing room with Yamaha AX1 7.1 100 watt per channel amp with 1000W subwoofer and 63 inch 3D Samsung plasma.
createmedia is offline   Reply With Quote
Old 02-12-2013, 01:17 AM   #2
Bluetongue
Senior Member
 
Bluetongue's Avatar
 
Join Date: May 2007
Location: Adelaide South Australia
Posts: 1,701
Lightbulb

Looking at your system specs you have tripple channel memory (nothing to do with DDR3) this is the memory configuration
Windows 7 seems to have problems with this and especially with Edius 6.5
Go into your BIOS and make sure anything to do with memory marked TURBO or AUTO is removed and set to manual
Also make sure HPET timing is set to 64bit (Could be in Power settings)

I had similar problems till set up as above now as smooth as silk
It didn't take long for the tripple chanel to be replaced with Quad channel, but no one is confessing to the problem

Hope that helps
Regards Barry
__________________
Win 7(64)HP, EDIUS 7.21, HD Spark, Firecoder Blue Boris RED 4/5, VMW5, DVDLab Pro2, DVDMF 7 Pro, Authorworks 5, Bluff Titler, Title Deko, VisTitler 2.5, NEAT, Izotope RX2
GB GA-X58A-UD3R MB, i7 990X@3.99G, 12G DDR3 1600mhz Mem, Samsung EVO-250G SSD, ATI 6950OC @ 900Mhz, 2x24 inch LG Monitors
Canon XH-A1/ Canon HFS21, GoPro Hero3 Black, Edit @1920 50i HQ preset

https://vimeo.com/user2157719/videos
Laptop HP dv7-2111TX Win 7 HP(64) Quad T9000 8G mem Edius 7.21 240gSSD+750G HD,
Bluetongue is offline   Reply With Quote
Old 02-12-2013, 05:06 PM   #3
GrassValley_SL
Moderator
 
GrassValley_SL's Avatar
 
Join Date: Mar 2010
Location: SA
Posts: 4,367
Default

Maybe it is something with the system.
Genarts and Heroglyph work here.

There is a note in the compatibility thread that on some systems it could happen that if you have NewBlue plug-ins installed Heroglyph and Sapphire crash.
You can try the following if you have NewBlue filters installed cut the NB folder out of the Edius plug-in folder. Check if SA and Hero work correct. If so then you know what he issue is.
Attached Images
File Type: jpg vignette SA.jpg (202.4 KB, 33 views)
File Type: png Hero Works.png (288.7 KB, 27 views)
__________________
Steve

Reading the manual helps
GrassValley_SL is offline   Reply With Quote
Old 02-12-2013, 06:51 PM   #4
createmedia
Senior Member
 
Join Date: May 2007
Location: Four Marks, Alton, UK
Posts: 190
Default Identify Crash causes.

Firstly thanks for the replies.

I have a full stack of plugins FEC, GenArts, NewBlue all, Izotope and ProDad. No sign of Adorage for Edius 6.5 yet so its just Vitascene and Mercalli.

Tried turning off the Intel turbo options in the bios Barry but that had no affect still crashing. Not sure that any settings below that I have available affect that.

Memory/chipset

Memory mode interleave was disabled lots of stuff on that left unsure.
Numa split mode was enabled

Hardware Power Management

Intel Turbo boost was enabled (Effectively temperature monitored overclocking)
Enhanced turbo boost enabled
EUP compliance enabled (everything off on MB)

So I will strip out the plugins folder and park off on the deskop the full set and introduce steadily what works. The big question is of course if there is a big incompatability who does one point the finger at for a fix?
__________________
Systems 1-3 Edius 6.08 RX-E1 + HDBX1000 MIP in HP xw8600 dual X5492 CPU 8 cores, 8Gig RAM, Quadro FX3700. System 4 HPZ800 with dual 5650 CPU - 24 logical cores Edius 7.2 Storm Elite 3G 24 Gigs RAM Nvidia Quadro FX 3800 50 inch viewing plasma. All systems Fibred to central media pool - 5TB Axus Yotta RAID via QLogic Fibre Switch. Central VCR rack plus YUV & audio to viewing room with Yamaha AX1 7.1 100 watt per channel amp with 1000W subwoofer and 63 inch 3D Samsung plasma.
createmedia is offline   Reply With Quote
Old 02-12-2013, 07:08 PM   #5
GrassValley_SL
Moderator
 
GrassValley_SL's Avatar
 
Join Date: Mar 2010
Location: SA
Posts: 4,367
Default

Sorry I can't help with pointing fingers. I just suggested something which would allow you to use Genarts and Heroglyph.

The issue is a bit complicated and we are also investigating. But as you can imagine it will take sometime to sort as we have been getting more and more plugs .
__________________
Steve

Reading the manual helps
GrassValley_SL is offline   Reply With Quote
Old 02-12-2013, 11:48 PM   #6
createmedia
Senior Member
 
Join Date: May 2007
Location: Four Marks, Alton, UK
Posts: 190
Default NewBlue Plugins results report

Test condition: 1920 1080 50i project NewBlue plugins none.

Create Heroglyph 4 title and park up the cursor over the title.

Save project & close Edius

Introduce New Blue plugins on the logic of choosing the ones originally set for the original Edius bundle first.

Open & test. OK save and close

Now add all the video essentials plugins 1 to 6.

We are still OK. Save & close.

Now if any of the following NewBlue plugins are added, Edius 6.52 opens, then pauses a moment, then crashes, without touching the mouse or keyboard.

ColorFast
Flash Remover Pro
Light Blends for Windows
Light Effects for Windows
Titler for Windows
__________________
Systems 1-3 Edius 6.08 RX-E1 + HDBX1000 MIP in HP xw8600 dual X5492 CPU 8 cores, 8Gig RAM, Quadro FX3700. System 4 HPZ800 with dual 5650 CPU - 24 logical cores Edius 7.2 Storm Elite 3G 24 Gigs RAM Nvidia Quadro FX 3800 50 inch viewing plasma. All systems Fibred to central media pool - 5TB Axus Yotta RAID via QLogic Fibre Switch. Central VCR rack plus YUV & audio to viewing room with Yamaha AX1 7.1 100 watt per channel amp with 1000W subwoofer and 63 inch 3D Samsung plasma.
createmedia is offline   Reply With Quote
Old 02-12-2013, 11:52 PM   #7
GrassValley_SL
Moderator
 
GrassValley_SL's Avatar
 
Join Date: Mar 2010
Location: SA
Posts: 4,367
Default

It depends because there are combinations (on affected machines) in which the plug-ins you pointed out work with Sapphire and Heroglyph. As I said it is a bit more complicated. But thanks for testing and reporting. :)
__________________
Steve

Reading the manual helps
GrassValley_SL is offline   Reply With Quote
Old 02-13-2013, 12:09 AM   #8
createmedia
Senior Member
 
Join Date: May 2007
Location: Four Marks, Alton, UK
Posts: 190
Default Complications...

Well yes we have:

A hardware platform (MB & PSU)
Third party plug in cards
RAM manufacturers
CPU manufacturers
OS from Microsoft
The main App
App manufacturer hardware
Third party plugins

Stir it all up, put it in the oven and expect the cake to be perfect after baking.

There is always going to be combinations that are flakey with this set of ingredients. Always frustrating at the coal face at the user end (me) but sometimes difficult to nail down what the problem is in the app, (software designers) and repeating the problem.

As you say I can only report on my results in my situation. I hope in some small way it is a help. I look forward to 6.55.
__________________
Systems 1-3 Edius 6.08 RX-E1 + HDBX1000 MIP in HP xw8600 dual X5492 CPU 8 cores, 8Gig RAM, Quadro FX3700. System 4 HPZ800 with dual 5650 CPU - 24 logical cores Edius 7.2 Storm Elite 3G 24 Gigs RAM Nvidia Quadro FX 3800 50 inch viewing plasma. All systems Fibred to central media pool - 5TB Axus Yotta RAID via QLogic Fibre Switch. Central VCR rack plus YUV & audio to viewing room with Yamaha AX1 7.1 100 watt per channel amp with 1000W subwoofer and 63 inch 3D Samsung plasma.
createmedia is offline   Reply With Quote
Old 02-13-2013, 12:41 AM   #9
createmedia
Senior Member
 
Join Date: May 2007
Location: Four Marks, Alton, UK
Posts: 190
Default Latest Plugins

Both the ISP*.tpi and NeatVideo.tpi cannot co-exist with the other plugins in my set up and Heroglyph
__________________
Systems 1-3 Edius 6.08 RX-E1 + HDBX1000 MIP in HP xw8600 dual X5492 CPU 8 cores, 8Gig RAM, Quadro FX3700. System 4 HPZ800 with dual 5650 CPU - 24 logical cores Edius 7.2 Storm Elite 3G 24 Gigs RAM Nvidia Quadro FX 3800 50 inch viewing plasma. All systems Fibred to central media pool - 5TB Axus Yotta RAID via QLogic Fibre Switch. Central VCR rack plus YUV & audio to viewing room with Yamaha AX1 7.1 100 watt per channel amp with 1000W subwoofer and 63 inch 3D Samsung plasma.
createmedia is offline   Reply With Quote
Old 02-14-2013, 02:02 AM   #10
createmedia
Senior Member
 
Join Date: May 2007
Location: Four Marks, Alton, UK
Posts: 190
Default Weirder and weirder

System 4 Edius 6.52

Just got Adorage working and now the set of New Blue I had before Adorage was added doesn't work.

Also no one plugin is faulty it is the combination of NewBlue plus Sapphire plus ProDad filters that causes Edius to crash.

All of them will work but only in certain groupings.

That is about as much as I can do, it's over to the software engineers..
__________________
Systems 1-3 Edius 6.08 RX-E1 + HDBX1000 MIP in HP xw8600 dual X5492 CPU 8 cores, 8Gig RAM, Quadro FX3700. System 4 HPZ800 with dual 5650 CPU - 24 logical cores Edius 7.2 Storm Elite 3G 24 Gigs RAM Nvidia Quadro FX 3800 50 inch viewing plasma. All systems Fibred to central media pool - 5TB Axus Yotta RAID via QLogic Fibre Switch. Central VCR rack plus YUV & audio to viewing room with Yamaha AX1 7.1 100 watt per channel amp with 1000W subwoofer and 63 inch 3D Samsung plasma.
createmedia is offline   Reply With Quote
Reply
 
Go Back   Grass Valley Forums > Editors > EDIUS: Compatible Third Party Products
 

Bookmarks

Thread Tools
Display Modes

Similar Threads
Thread Thread Starter Forum Replies Last Post
3rd party I/O card support ... or GV support for 3rd party NLE's. Andy EDIUS: Compatible Hardware and Accessories 1 05-09-2012 11:22 AM
Does Edius 6 Academic version come with the 3rd party plugins in the full version? ipcmlr Editing with EDIUS 1 09-07-2011 11:15 PM
What version 3rd party software? John Hooper Editing with EDIUS 2 04-27-2010 03:00 PM
Neo 1, Pan, zoom, 3rd party plugins khobar EDIUS: Compatible Third Party Products 3 07-08-2009 10:24 AM
HDSTORM and 3rd party hardware? Zorro Editing with EDIUS 4 09-25-2008 11:17 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are Off
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 08:17 PM.


Copyright 2014 Belden Inc. All rights reserved.